LIS SchedulerCK Group are recruiting for a Laboratory Instrument Support (LIS) Scheduler, on behalf of an industry leading manufacturer of Scientific Instruments, to be primarily based on one of their client sites in Stevenage, on a permanent basis.
About the role: As a member of the onsite specialist engineering team based on one of their Client sites, the main purpose of this position is to organise and coordinator the engineering work required on contracted and sometimes non-contracted laboratory instruments.
Your responsibilities will include: Using the Computerized Maintenance Management system (CMMS), assigns, distributes and schedules, where required, work orders liaising with the appropriate supervisor or third party contractor.On a daily basis, receives all written and electronic customer work requests for and verifies completeness of all entries, where required enters information into the CMMS, issues work order to appropriate Supervisor or third party contractor.Schedules all off site calibration send away using the CMMS.Liaises with third party contractor and procurement to ensure valid purchase order (PO) numbers are in place for all non-contract work orders.Communicates with end user and third party contractor to determine priority of the work to be performed and gain agreement on an appropriate date for the service and/or repair.Uses Client system(s) to book third party contractor site visits.Liaises with LIS Technical Administrator to ensure all calibration labels are prepared and distributed where required, following documented process.Keeps end user appraised as to the status of the work order until completion of work.Reviews and updates CMMS records to ensure they accurately reflect current status of equipment.Escalates in a timely manner, any issues or concerns that arise.Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.
About you: To be considered for the role, you will have the following skills and experience: Good educational background with 3 – 5 years administrative experience.Excellent understanding of customer service.Good interpersonal skills.Excellent written and verbal communication skills.Experience of working with CMMS databases.Proficiency in Microsoft office packages, Excel, Word, Powerpoint, Outlook.