LINK Clinical Partnership Manager (Hertfordshire, East Anglia, London, Kent, Sussex)Wound Care Applicants must be able to demonstrate their right to work in the UK At HARTMANN, we're all in to help, care, protect and grow.
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Duties & ResponsibilitiesTo work with the Healthcare Partnership Manager in delivering the LINK elements of the VANTAGE 360 platform, developing partnerships that leverage HARTMANN solutionsSupport both internal & external customers with up-to-date clinical information relating to the Wound Care therapy areas related to the HARTMANN brand operating areasIdentify relevant KOL's, (advocate and rising star customers) across the region, develop a plan to engage with these KOL's for the benefit of HARTMANN.Plan, organise and execute LINK events regionally to deliver key notes and clinical exchanges to further leverage use of HARTMANN solutionsIdentify and develop best practice with the use of HARTMANN solutions in the form of case studies, medical journal writing, poster presentation and clinical forum presentationsDeliver clinical presentations relevant to HARTMANN solutions supporting the Healthcare Partnership Manager to develop brands within NHS protocolsProvide support for local evaluations of HARTMANN brands and ensure that customers recognise the value of HARTMANN product and servicesSupport the HARTMANN international LINK program by developing advocates to talk at an international levelFacilitate pathway workshops to support NHS objectives in improving patient care and supporting appropriate use of HARTMANN brandsCo-ordinate and deliver wound care education internally and externally at both regional and national levelLiaise on a clinical basis with prospective and existing customers to monitor clinical satisfactionProvide the necessary support to enable successful pre / post sale demonstration and evaluation of the product rangeShare best practice and appropriate market intelligence with team colleagues to ensure customer expectations are met or exceededDevelop good business relationships with regional Key Opinion LeadersUtilise the Salesforce database, appropriate reports and training plansCommunicate all relevant customer information including product and customer related issues and sales opportunities to the TSM's, Marketing Team and other relevant departmentsTo maintain and improve individual clinical and product knowledge, reinforcing their role as a key resource for customers and colleagues alikeTo project a professional and ethical company image at all times in front of customers and colleagues.Ensure data privacy is in line with GDPR regulations including appropriate collection, storage and transmission of any customer data.
Other Duties Ensure compliance with all relevant company policy and procedures.
To carry out any other duties commensurate to the post as required.
Variations to the job description may be required from time to time and when this arises there will be a discussion with the post holder.
Additional Note:In order to maintain the vision of market leader and remain up to date, it is important that the Clinical Partnership Manager remains clinically validated, Revalidation is the responsibility of the individual.
However, to ensure the CPM remains a registered clinician HARTMANN will support revalidation with ongoing clinical experience in the form of an honorary contract and access to clinical updates such as medical conferences Person Specification Essential Qualification:Registered Nurse / Clinician with current UK RegistrationTissue viability experience or equivalent Specialist Nurse / Podiatrist (band 6 upwards) Experience:Specialist in wound care therapies which may include compression, tissue viability, burns, vascular, lymphedema, leg ulcer, diabetic foot ulcer, podiatryKnowledge of the changing NHSAbility to demonstrate sound clinical training skills Strong clinical knowledge within the primary and secondary care environment Skills & Attributes:Ability to effectively build strong relationshipsHas a natural curiosityEffective presentation, oral and written communication skillsExcellent judgment and decision-making abilitiesAbility to handle complex information and stay up to date within the clinical environmentAbility to monitor and make suggestions regarding product supplyTo project a professional and ethical company image always in front of customers and colleaguesExcellent customer service skillsAwareness and understanding of the product adoption process within the NHSThe ability to work accurately to strict deadlinesExcellent planning and organisational skillsExcellent interpersonal skills with ability to influence othersClear communication skills with the ability to communicate at all levelsConscientious approach to workAbility to multitask and handle multiple projectsGood customer orientation and problem-solving skillsFlexible attitude and ability to handle changing prioritiesTeam member, willing to act on behalf of teamMature and controlled reaction to pressure of workComputer literacy with a good working knowledge of Microsoft Office, PowerPoint, Excel and OutlookValid UK Driving Licence (maximum 6 points) Desirable:Evidence of writing for publication – case study, article, poster presentationService leadIndustry experienceShape a career that's focused on healthcare customers, fit for the future and grounded in a culture of trust and openness.
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