At Skillsoft, we propel organizations and people to grow together through transformative learning experiences.
We believe every team member has the potential to be AMAZING.
Join us in our quest to transform learning and help individuals unleash their edge.To lead a team of Scheduler Managers through management of the scheduling of courses and trainers, to maximise revenue opportunities, to minimise all costs and to ensure the maximum utilisation of employed trainers in accordance with the company policies.
Key Areas of ResponsibilityThe primary responsibility of the Lead Schedule Manager is to work with the Schedule Managers andensure that Global Knowledge's schedule aligns with the company plans.
The Lead Schedule Manager will lead the Schedule Team:· To ensure sound commercial principles are applied to all events and schedules in line with operational plans.· To ensure that trainer utilisation is in line with or exceeds company targets.· To ensure that external trainer day rates are in line with or are below company targets.· To maintain the schedule and ensure maximum profitability of events· To follow operational process and procedure, allowing GK to efficiently manage low fill events,maximise opportunities and maintain efficiencies.· To maintain sales responsiveness in line with SLA's and respond/assist with all sales enquiries.· To implement the training schedules in line with AOP.· To display the GK Can-do attitudeThis is not intended to be a full definition of duties and you will be expected to assist in such additional duties as may be required Experience / Qualifications RequiredEssential· Schedule processing, organisational skills, data analysis, training administration and the use ofOffice packages.Desirable· Ideally the job holder will have significant experience in a similar role.
Person SpecificationYou will have excellent communication and presentation skills; the ability to take responsibility andbe decisive; the ability to work within a team; effective planning and organisational skills; the abilityto work under pressure and to deadlines; a commitment to keep up-to-date with IT trends anddevelopments; the ability to work within budgets.
Values· Integrity: Act with integrity in everything that you do, at all times· Accountability: Accepting responsibility for your work and contribution as a team member.Dealing with issues and delivering on commitments· Collaborative: Working together to deliver shared benefits.
Building relationships, leveragingskills, knowledge and resources to achieve success· Decisive: Making decisions and acting on them.
Proactively seeking and driving new opportunitiesand improvements· Engaged: Being present, visible and a positive force.
Developing and sharing ideas andsupporting the success of others Our Values We are passionately committed to leadership, learning, and success.
We embrace every opportunity to serve our customers and each other as: one team, open and respectful, curious, and agile.