Job summary The NHS Continuing Healthcare (CHC) Learning Disability & Autism (LD&A) team have a vacancy for a Commissioning Support Officer (CCSO) to support the LD & A clinical team.
The role primarily entails sourcing and coordinating the commissioning of care for patients that have been assessed as eligible for NHS CHC funding.
You will be guided by the clinician's prescription of care.
You will be expected to keep all relevant data basis up to date.
You will keep the clinicians updated on your progress.
This role is also about building up relationships with providers and other relevant partners.
You will be part of a wider team of CCSO's who are expected to flex and support the wider CHC teams as and when required.
This role is a mixture of administrative and patient focused tasks.
It requires someone who is not only experienced in working with data, using spreadsheets but someone who is also happy to interact with other professionals and stakeholders on a daily basis.
Main duties of the job To coordinate the commissioning of care for CHC individuals, following a clinician prescription for care.
Ensuring all work for CHC individuals is logged live and audited accurately on the patient and financial software system.
Inputting, monitoring and checking data, required for finance and ongoing projects within the teams.
This will include informing local authorities of commissioned care recharges and recording.
Working with local authority staff to progress an integrated approach to commissioning of care.
Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
You will develop key knowledge of the skills of local care providers and build a professional relationship with key providers of care.
Supplying the relevant information required for financial management.
This will include the requesting of individual contracts for care commissioned.
About us Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people.
In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes.
These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney.
This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care.
This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.
Job description Job responsibilities Please see the job description and person specification attached to the vacancy which outlines the main duties and responsibilities of the role.
Person Specification Essential Essential Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Significant administrative/ secretarial experience including initiating and maintaining office systems.
Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
Understanding of Confidentiality and Data Protection Act.
Knowledge of NHS issues Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users Ability to work under pressure in a busy working environment and able to multi-task Effective team working Understanding of and commitment to equality of opportunity and good working relationships Ability to work without supervision Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines Skills for manipulating information and advanced keyboard skills, use a range of software Ability to travel to places of work that may not be accessible by public transport An ability to maintain confidentiality and trust Professional, calm and efficient manner Commitment to continuing professional development Positive and flexible approach to work Required to travel to all Norfolk and Waveney CCGs Offices and other venues within the CCG area as required.
Desirable Minute taking