Our client is a local IT Consultancy who pride themselves on unlocking business value through effective digital and technological transformation.
They map your company needs & culture to help you optimise process and integrate the right technology that will accelerate business growth.
They value cost-neutral investments and prioritise guiding clients in risk management, using business insight and technological expertise.
Their goal is to elevate uptime, drive efficiency, and simplify the complexities inherent in modern technology.
We are looking for a highly skilled, self-driven, and experienced Infrastructure Engineer to join our team and support the IT estates of our SMB clients.
The role will be split between working as part of the service desk team and working on infrastructure changes.
Respond to and prioritise alerts from monitoring systems.
Proactively identify risks and highlight opportunities that protect client businesses and add value.
Carry out planned technical changes within designated maintenance windows.
Support the deployment of new infrastructure solutions based on client needs or enhance existing infrastructure to improve performance, resilience, and security.
Document all technical changes, configurations, and upgrades thoroughly.
Maintain up-to-date project and support documentation.
Proven IT support and technical change experience
# Server technology and operating systems
# Exchange Server and Exchange Online general support
# Virtualisation technologies such as VMware and Microsoft Hyper-V and associated networking/storage
# Cloud Infrastructure/Platforms such as Azure and Office 365
# Understanding of networking LAN/WAN technologies
# Competitive salary of up to £40k + benefits