Contract : Full-Time (40 hours / 5 days)
Working Days : Monday to Friday.
Flexible working options available
Salary : c.£30,000 per annum
Benefits :
Private Medical Insurance or Health Cashback Plan 25 days annual leave plus bank holidays Gym membership Weekly fresh fruit delivery Free on-site parking Job Purpose
Serve as a key point of contact for client enquiries and projects across an assigned portfolio.
Build and maintain strong client relationships, ensuring their needs and expectations are met.
Key Responsibilities
Account Management
Build and nurture strong working relationships with clients, liaising with key stakeholders and reporting on large-scale projects.
Develop a deep understanding of client businesses and their objectives.
Support in generating new opportunities with existing clients and identifying future prospects.
Assist the Senior Account Manager in managing project campaigns, including timeline planning, cost management, supplier coordination, and internal team communication.
Effectively communicate with internal teams to ensure successful project delivery.
Participate in creative meetings, contributing ideas for new projects.
Monitor budgets and deadlines, escalating any issues or changes to your line manager promptly.
Ensure all work aligns with client brand guidelines and tone of voice.
Administrative & Reporting Duties
Collaborate with the Senior Account Manager to produce monthly reports summarising completed work, upcoming projects, profitability, and other relevant updates.
Maintain accurate and up-to-date administrative records, including: Project management software (e.g., Asana) Time-tracking tools Cost sheets and job sheets Email correspondence Ensure company systems (e.g., Breathe HR, Timely, Outlook, Teams) are regularly updated.
Accurately report on budgets and expenses in a timely manner.
Ensure expense submissions are completed weekly.
General Duties
Represent and promote the company professionally at all times.
Develop comprehensive knowledge of client brands to act as a confident advocate on their behalf.
Adhere to company policies and procedures, including health and safety standards.
Maintain company equipment, ensuring any loss or damage is reported promptly.
Communicate availability effectively to line managers and relevant stakeholders.
Foster clear and professional communication internally and externally.
Person Specification
Minimum 2 years' experience in account management or advocacy, preferably within the drinks industry.
Experience in the hospitality sector is advantageous.
Excellent communication and organisational skills.
Strong ability to manage multiple tasks and meet deadlines effectively.
This role offers an opportunity to work in a dynamic and collaborative environment, supporting key client relationships and contributing to exciting projects.