Junior Account Manager Reports to: Sales Manager Depot: Covering Hampshire, Wiltshire, Berkshire.
Main Duties - To deliver the pre-agreed budgeted margin for your own designated post code area.
- To increase the number of trading customers in the post code area by achieving a pre-agreed new business target.
- To retain the existing customer base and grow the spend per account through category up-selling.
Key Responsibilities - Deliver your contribution of the depot gross margin.
- Manage the debt ledger for your area, including correct completion of company account forms and the timely collection of cash and cheques where appropriate.
- Delivering targets on drive brands with brand partners along with key categories such as wine, cask ale and our own Signature Brands portfolio.
- Over delivering on every aspect of customer service you can affect.
- To have the overriding responsibility, duty of care and management of your accounts from start to finish.
- Liaise effectively with all other departments including telesales, credit control, sales support, distribution and administration.
- Consulting with customers to offer impartial advice on promotional activity to help them grow their businesses.
- Liaising with brand representatives currently operating in your area.
- To successfully promote LWC Drinks own Signature Brands portfolio.
Key Skills: - Excellent customer service skills - Experience of Microsoft Office programs (Excel, Word, PowerPoint etc) - Good team-working skills but the ability to operate on your own in trade - Strong and confident communication and relationship building skills - Basic understanding of the drinks industry, products and the on-trade market.
What we offer: -Competitive Salary -20% Targeted Bonus based on agreed KPIs -Company Car -iPhone -iPad LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies.
However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100.
Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.
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