Location: UK (Hybrid - Cambridge or London)Type: Full TimeSalary: Competitive, with comprehensive benefits including a contributory pension, EV car leasing scheme, and private dental and medical cover.InterSTEM is pleased to present a fantastic opportunity for a Junior Account Manager to join a world-class software company renowned for its pioneering remote access technology.
This client's products serve a global customer base, from non-technical home users to IT professionals in leading multinational enterprises.About the Role:In this role, you will focus on generating additional revenue within an existing customer portfolio by identifying and nurturing opportunities to expand usage, enhance satisfaction, and ultimately boost sales.
This is a chance to work with a globally recognised brand in a growing market, with ample room for professional development.Key Responsibilities:Manage a diverse range of SMB and enterprise accounts, establishing, nurturing, and expanding relationships.Identify and execute upsell and cross-sell strategies in close collaboration with internal teams.Consistently meet or exceed monthly expansion targets, ensuring ongoing customer satisfaction.Engage professionally and proactively with stakeholders, addressing their requirements and overcoming obstacles.About You:Proven experience managing and growing existing customer accounts, ideally in a SaaS or related B2B environment.Strong communication, negotiation, and rapport-building skills.Organised, goal-driven, and adaptable, thriving in a fast-paced setting.Willingness to commute to the office for meetings as needed.This is an excellent opportunity to be part of a forward-thinking company that values innovation, teamwork, and customer success.
For more information and to apply, please contact InterSTEM.
Join a team committed to excellence and poised for continued growth.