Location: UK (Hybrid - Cambridge or London)
Type: Full Time
Salary: Competitive, with comprehensive benefits including a contributory pension, EV car leasing scheme, and private dental and medical cover.
InterSTEM is pleased to present a fantastic opportunity for a Junior Account Manager to join a world-class software company renowned for its pioneering remote access technology.
This client's products serve a global customer base, from non-technical home users to IT professionals in leading multinational enterprises.
About the Role: In this role, you will focus on generating additional revenue within an existing customer portfolio by identifying and nurturing opportunities to expand usage, enhance satisfaction, and ultimately boost sales.
This is a chance to work with a globally recognised brand in a growing market, with ample room for professional development.
Key Responsibilities: Manage a diverse range of SMB and enterprise accounts, establishing, nurturing, and expanding relationships.
Identify and execute upsell and cross-sell strategies in close collaboration with internal teams.
Consistently meet or exceed monthly expansion targets, ensuring ongoing customer satisfaction.
Engage professionally and proactively with stakeholders, addressing their requirements and overcoming obstacles.
About You: Proven experience managing and growing existing customer accounts, ideally in a SaaS or related B2B environment.
Strong communication, negotiation, and rapport-building skills.
Organised, goal-driven, and adaptable, thriving in a fast-paced setting.
Willingness to commute to the office for meetings as needed.
This is an excellent opportunity to be part of a forward-thinking company that values innovation, teamwork, and customer success.
For more information and to apply, please contact InterSTEM.
Join a team committed to excellence and poised for continued growth.