Role: IT Team Lead / 3rd Line EngineerLocation: Preston, ChorleySalary: up to £60,000 DOE, plus brilliant benefits!Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston.
Position Overview: You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries.
This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liase with internal teams about projects and solutions/implementations that need to be carried out.
Key Responsibilities:Support and liase with customers and internal teams to present viable options on projects and solutionsInstallation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month)Supporting 1st and 2nd line engineers, developing their knowledgeWork alongside the Service Delivery manager with co-ordination of projects and tasks Technical Skillset:Minimum 3 years experience within IT roleWindows OS up to 11 & Windows Server 2012/16/19Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive)Microsoft Azure / Entra IDFirewall configurations, installsRouting and switch installsDNS, DHCP, TCP/IP, VPN ConnectionsActive Directory / Group Policies Desirable:MSP Experience or experience working in multiple environmentsMicrosoft CertificationsIT Security - Malware/spam, backup solutionsLeadership skills Benefits:25 days holiday, plus UK bank holidaysBirthday off!Fully expensed company vehicle or mileage paidGroup Income ProtectionEAP - 24hr supportLife Assurance If this role sounds interesting to you and you would like to know more.
Please apply and we can have a chat regarding suitability!
Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line