Job Title: IT Engineer - Telecoms Provisioning SpecialistLocation: Coleshill, BirminghamSalary: Competitive + BenefitsAbout the Role:Are you an experienced IT professional with a knack for provisioning and technical problem-solving?
We're looking for an IT Engineer to join a dynamic telecoms company based in Coleshill, Birmingham.
This role offers the perfect blend of hands-on IT engineering and telecoms provisioning, making it ideal for a tech-savvy individual who thrives in a fast-paced environment.Key ResponsibilitiesProvisioning: Configure and deploy telecoms systems, including VoIP, phone lines, and broadband services, ensuring seamless delivery to clients.IT Support: Provide hands-on technical support to both internal teams and external clients, troubleshooting hardware, software, and network issues.System Management: Maintain and update IT infrastructure, ensuring optimal performance and reliability.Client Interaction: Collaborate closely with clients to understand their technical requirements and deliver tailored solutions.Documentation: Maintain accurate records of provisioning activities, system configurations, and support cases.What We're Looking ForProven experience in an IT engineering role, ideally within telecoms or MSP environments.Hands-on expertise in telecoms provisioning, VoIP systems, and IT networks.Strong technical problem-solving skills and a proactive approach to challenges.Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.A team player with a customer-first mindset.Relevant certifications (, CompTIA, CCNA, or equivalent) are a plus.Why Join Us?Be part of a growing company that values innovation and collaboration.Enjoy opportunities for professional development and career progression.Work in a friendly, supportive team environment where your contributions are recognized.