We are seeking a detail-oriented and organized IT Asset and Deployment Specialist to manage and streamline the deployment and tracking of IT devices and ensure effective communication across teams.
The role requires hands-on expertise in inventory management, asset tracking, and email handling, along with a foundational understanding of Microsoft Intune and MIS reporting.
Key Responsibilities: Device Deployment: Oversee the preparation, configuration, and deployment of IT devices to end-users.
Ensure smooth coordination of new and used devices within the inventory system.
Email Management: Handle incoming and outgoing emails effectively and ensure timely responses.
Maintain clear and professional communication with stakeholders.
Inventory Management: Track and maintain an accurate inventory of IT assets, including new and used devices.
Monitor and manage the in-and-out movement of devices at the warehouse (WH).
Oversee asset transfer processes and ensure compliance with organisational policies.
MIS Reporting: Generate and maintain reports to monitor IT asset utilisation, transfers, and inventory status.
Provide periodic updates to management for strategic decision-making.
Microsoft Office Expertise: Use MS Office Suites efficiently for reporting, documentation, and communication.
Microsoft Intune: Apply mid-level knowledge of Microsoft Intune for basic device management and troubleshooting.
Build Process Troubleshooting (Optional): Perform basic troubleshooting during the device build process when required.
Attention to Detail: Ensure accuracy and precision in all tasks, from email communication to asset tracking and reporting.
Requirements: Proven experience in IT asset management, device deployment, or a similar role.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suites and MIS reporting tools.
Familiarity with Microsoft Intune and IT build processes is a plus.
Strong organisational skills with attention to detail.
Additional Skills: Ability to multitask and prioritise in a fast-paced environment.
Problem-solving skills for effective troubleshooting and decision-making.
Team player with the capability to work independently when required.