It Support Engineer

IT Support Engineer - We are on the lookout for an IT Support Engineer to join the team of a globally recognized Fintech business that is at the forefront of Technology innovation.
If you're looking to make a real impact while advancing your career in IT, this is the role for you.
The Role: As an IT Support Engineer , you'll play a pivotal role in ensuring smooth IT operations across the organization.
You'll manage ticket workflows, assist in configuring systems, and help maintain a high standard of service delivery.
This is a fantastic opportunity to gain exposure to both software development and cloud engineering, setting the stage for your next career move.
Key Responsibilities: Manage and resolve IT tickets efficiently while providing exceptional support.
Manage first and second line issues.
Review and approve system configurations.
What We're Looking For: Strong experience in IT support with a focus on ticket management.
Solid understanding of IT infrastructure and systems.
Can read and write a basic level of SQL.
Excellent problem-solving and communication skills.
Eagerness to learn and develop new technical skills.
Team player with a proactive approach to challenges.
What's on offer: Career Growth: Learn new programming languages and gain hands-on cloud engineering experience.
Certifications: We'll sponsor your AWS certifications to help you achieve your goals.
Hybrid Work: Enjoy the flexibility of working 2-3 days a week in our Swindon office.
Competitive Package: Earn up between £36,000 - £38,000 plus a 5% performance bonus.
If you are looking for your next opportunity then please APPLY NOW for immediate consideration.