The ideal candidate will develop their IT expertise while providing reliable technical support to James Cowper Kreston employees.
This is an excellent opportunity for someone starting their IT career who shows strong potential and enthusiasm for learning.
Responsibilities: Provide first-line support by troubleshooting and resolving common technical issues related to computing systems, hardware, and software applications.
Assist senior team members with investigating and resolving more complex technical problems.
Support IT projects under guidance, including system upgrades and basic configurations.
Learn and apply IT best practices while developing technical expertise.
Work collaboratively with team members and various departments.
Help maintain IT documentation and basic user guides.
Requirements: 1-2 years of technical support experience or relevant IT/Computer Science educational background.
Basic understanding of IT systems, networks, and common software applications.
Eagerness to learn and develop technical skills.
Strong problem-solving abilities and attention to detail.
Good communication skills with the ability to explain technical concepts clearly.
Customer-focused mindset with a positive attitude.
Willingness to travel occasionally to other office locations.
Key Competencies: Quick learner with a genuine interest in technology Team player who can work well under guidance Good organisational skills Patient and service-oriented approach Basic troubleshooting skills This is an excellent opportunity for an aspiring IT professional to begin their career in a supportive environment.
The role offers significant potential for growth and development while working alongside experienced IT professionals.
We encourage candidates who are eager to learn and develop their technical skills to apply.