IT Support Engineer 2nd / 3rd Line Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT Support and Services provider based in Chester.
Benefits - What's on offer?
Company bonus scheme Optional company car can be provided as a percentage of salary Mobile phone Training and development Holidays start at 20 days plus Bank Holidays PLUS 1 extra day for each year served after the 1st 3 years Christmas bonus, additional staff bonus provided every year Flexible working, to be discussed (Generally 3 days office based / 2 days WFH Helpdesk) Great working environment, relaxed culture, air-conditioned offices, workshop and kitchen facilities Onsite parking available immediately outside our offices Our engineers have received a pay rise & bonus every year for the last 18 years IT Support Engineer 2nd / 3rd Line - The Role: The role involves the support of a wide range of IT systems, site visits to install equipment and fix issues, equipment builds, 365 migrations, server build configuration and support, switch, router and WAP installation, site survey, monitoring and application support, network infrastructure support, end-user advice and customer support calls - the all-round IT Engineer if you like.
We have no doubt that your time working within our team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rd line rated, top level IT Engineer able to face and solve any issue you come across - the ultimate engineer.
Future progression in the team would depend upon performance and aptitude in these roles.
In return for your input, you can be a part of an established and fast developing IT Company, gaining experience in a wide range of IT systems.
Training is on offer, and you'll be working within a relaxed but busy environment with a companywide profit-share scheme/company bonus plan, a mobile phone and possibly your own company car Tasks and responsibilities: Customer Support, taking calls from customers and solving technical issues remotely Build, building and installing software onto Servers, PC's and laptops Repair, assessment and repair of customer equipment, Servers, PC's and Laptops Onsite, Installation of Servers, PC's and Laptops Onsite, network maintenance and installation of network equipment, routers, switches, wireless access points etc.
Onsite, site assessment and auditing current equipment IT Support Engineer 2nd / 3rd Line - Candidate Requirement: UK Driving Licence Experience dealing with multiple companies, providing IT infrastructure support Proven experience in a 2nd Line Support role within an MSP or similar environment.
Strong knowledge of Microsoft 365 administration and troubleshooting.
Proficiency in Windows Server, Active Directory, and Exchange management.
If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No Agencies Please.
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