It Support - 1St & 2Nd Line

1st / 2nd Line Technical Support Technician role based in Lichfield.
The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies.
The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and assisting with new technology implementations.
Here's a quick summary of the job requirements and details: Location : Lichfield on site (commutable distance required) Experience : Minimum of 1 year in IT support Key Skills : Windows, MS Teams, technical support, customer service, problem-solving Responsibilities : Technical support, team development, implementation of new technologies, security, and performance of hardware Company : A global organization with a focus on personal development If this sounds like something you're interested in, you can apply by sending your CV to ****** for further discussion.