It Service Desk Technician

RSK Group are looking for an IT Service Desk Technician to join the Group IT Department on a full time basis working 40 hours pw.
The team offer a great opportunity for development and career progression!The successful candidate will be working on site in our Bristol office 5 days a week.Responsibilities: Provide remote and on-site technical support (1st and 2nd line)Troubleshoot, resolve, or escalate issues promptly.Install, upgrade, and update software.Collaborate with the IT team and assist with projects.Ensure compliance and security of IT infrastructure.Person Specification:Proven previous IT experience and/or relevant qualifications Familiarity with Service Desk ticketing systemsStrong hardware and software troubleshooting skillsKnowledge of Windows, macOS, and Android operating systemsProficient in Microsoft 365 applicationsFull UK driving license required for occasional travel.Salary and Benefits Up to £30,000 depending on experienceContributory pension schemeLife AssuranceA flexible benefits programme including the option to buy additional holidays, health cash plan and discounted gym membershipRegular training and career development More detailed job description is attachedRSK Group is an Equal Opportunities Employer#IT #rskfamily RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.