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It Service Desk Engineer

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Details of the offer

IT Service Desk Engineer Derby Permanent £28,000 (DOE) + Benefits We are seeking a permanent IT Service Desk Engineer based in Derby.
This role will involve providing technical support to clients across the Midlands.
A Full UK Driving Licence and access to your own vehicle are preferred.
immediate start, ideally November/ December 2024.
A chance to join an established IT Managed Services business with a proven track record spanning 20+ years.
Key skills, experience + tasks: • Providing day-to-day IT support to 1st/2nd line level for a diverse range of external customers.
• Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.
• System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.
• IT asset tracking, service provisioning + managing IT accounts for new starters/leavers.
• Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking.
• Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills.
• Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.

Nominal Salary: To be agreed
Source: Talent_Dynamic-Ppc

Requirements

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