Shared service centre - Coventry, United Kingdom
Vacancy title: IT Hardware Asset Manager - London or Coventry Ref: 36651
Department: Information Technology
Location: Shared service centre - Coventry, United Kingdom
Employment type: Full-time
Closing date: 16/11/2024
Brand: Mountain Warehouse
Hours: 37.5
Overview We are looking for an Asset Manager to join our established IT Support team. This is a great opportunity to gain experience in a busy and growing retail environment.
Responsibilities include vendor evaluation, cost management, ITIL asset management processes implementation, and improvement of data quality in the asset database.
This role is ideal for someone creative, intelligent, and self-disciplined, looking to gain retail experience and implement their own asset management solutions. The candidate should have experience in hardware asset management and engaging with third parties including purchasing and contract negotiation.
What you'll be doing Maintain and control asset lifecycle of store, head office, and infrastructure hardwareCreate and maintain product catalogueEstablish and maintain hardware and software databasesInterfacing with technology vendors and contractors, negotiating contracts and purchase agreementsPerform daily and long-term operational management of hardware and softwareManage the asset inventoryPlan, record, and track hardware assets and software licensesEnsure efficiency by introducing and reporting against key performance indicatorsContinual Service Improvement (CSI) of hardware and software management processesEffective management of CMDB ensuring its accuracySupervise and support procurement proceduresSupport projects, assisting PMs and engineers in the purchasing, lifecycle planning, and tracking of hardware and softwareCompile and share reports, including compliance reports, on current assets and their statusEstablish and maintain documentation of procedures, processes, and reports concerning asset managementWe'd love to meet someone with Strong knowledge of IT hardware and software with more than 3 years working as an IT Asset analystStrong knowledge of working with a CMDB and business services it supportsAt least 5 years ITSM experienceProven ability and experience in executing asset management processesStrong knowledge of licensing in software including MicrosoftExcellent vendor management skillsKnowledge of IT service management processes from within an ITIL environmentStrong ability to carry out tasks independentlyExcellent at performing multiple tasks simultaneouslyExcellent communication skillsIdeally have a process IAITAM cert such as CHAMP, CSAM, or CITAMExcellent organisational skillsWhat's in it for you? Competitive salary and benefits packageHoliday allowance50% staff discount & 25% for family and friendsPension schemeIn 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money products and exemplary customer service. Our expansion has seen the brand grow while maintaining the family business ethos that makes MW special. Great product is at the heart of everything we do.
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