It Field Engineer

IT Field Engineer Vehicle + Fuel card included We are seeking a proactive and skilled Field Engineer to join our client's team.
In this role, you will provide on-site technical support, troubleshooting, and maintenance for a wide range of IT systems and equipment across the Surrey area.
You will play a pivotal role in resolving technical issues, implementing solutions, and delivering exceptional service to our clients, ensuring their technology needs are met with professionalism and expertise.
Key Responsibilities: Technical Support: Install, configure, and maintain hardware and software at client locations, including workstations, servers, and networking equipment.
Diagnose and resolve on-site technical issues related to hardware, software, and network connectivity.
Provide proactive maintenance to optimize system performance and reliability.
Client Engagement: Build and maintain positive and professional relationships with clients, ensuring high levels of satisfaction and trust.
Deliver safeguarding training and awareness where applicable.
Continuous Improvement: Show initiative by completing additional online training relevant to the role.
Stay updated on industry trends and technologies to enhance service delivery.
Requirements: Full, clean UK driving licence (essential).
Proven experience in a similar technical support role.
Strong knowledge of IT infrastructure, systems, and equipment..
Excellent troubleshooting and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.