Leicester Find out if this opportunity is a good fit by reading all of the information that follows below.
Operations Supervisor Your New Role Working in conjunction with the operational team, the Operations Supervisor is responsible for day to day management of the engineers, technicians, vehicles, associated plant & equipment ensuring delivery of great customer service.
The role is also required to carry out audits on site, ensuring your team are working safely, efficiently and ensuring that work is completed within the required timescale.
About You Desirable Qualifications/Skills/Experience Proven experience in a previous Supervisor Role within the Utilities Sector - preferably in the Drainage Industry Proven experience of working in customer service or a customer focused environment.
Professional, customer focused with a good standard of verbal and numerical reasoning.
Working knowledge of Health and Safety Knowledge of waste network operations business processes IT literate and proficient in Microsoft Office package Experience and ability to encourage and enable personal development.
Excellent communication skills Excellent time management skills, with ability to deliver tasks to deadline.
Professional and positive approach Self-motivated and organised.
Our Benefits We value our people and offer a comprehensive range of employee benefits, including: Career Development: Professional qualifications and accreditation Health & Wellbeing Benefits: Employee Assistance Programme with mental health support and access to counselling Access to 24/7 virtual GP Occupational Health support Tax-Efficient Benefits via Salary Exchange (Salary Sacrifice): Cycle to Work Group Personal Pension Scheme Employee Discount Scheme: Discounts on hundreds of retailers, including supermarkets, mobile phone/broadband providers, gym memberships, and more Social Committees: Established local social committees with a calendar of regular social events Life Assurance Cover Flexible Working Long Service Awards Volunteer Opportunities: Opportunities to volunteer and make a difference through local community projects and initiatives Your New Company The UK's utility sector is ever evolving and expanding to meet increasing customer requirements.
At Ipsum, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks.
We are looking for someone passionate about the industry and supporting our teams in delivering essential services 24/7/365, making a real difference to local people and communities.
At Ipsum, we are committed to supporting and developing our people to achieve their full potential.
As a fast-growing and ambitious business, we offer opportunities to acquire a wide range of skills and gain broad and varied experience to help you progress in your career.
Our investment in our people enhances our expertise and flexibility, enabling us to deliver the highest standard of service to our customers.
Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.