Job Title: Internal Sales Location: Westhill, Aberdeenshire Company: Specialist Valve Services Ltd About Us: At Specialist Valve Services Ltd, we are a trusted leader in valve supply, management and servicing, committed to delivering exceptional quality, safety, and environmental standards in every project.
With a growing reputation for reliability and innovation, we specialise in maintenance, inspection, and repair services for critical valve systems in industries such as oil & gas and renewable energies.
We pride ourselves on delivering reliable, high-quality solutions that keep our clients' operations running smoothly.
We are looking for a proactive and customer-focused Internal Salesperson to join our team.
This role is ideal for someone with a technical sales background who thrives in a fast-paced, collaborative environment.
Role Overview: You will be a key point of contact for customers, managing enquiries, preparing quotations, reviewing clarifications, and attending client meetings.
You will play a vital role in delivering excellent customer service and driving business growth.
Key Responsibilities: Customer Support: Handle incoming customer enquiries - providing prompt and professional responses.
Quotations: Prepare and issue accurate quotations based on customer requirements, working closely with the technical and operations teams to ensure feasibility.
Product Knowledge: Develop a thorough understanding of our valve supply, management and servicing solutions to provide technical advice and recommendations to customers.
Relationship Building: Foster strong relationships with existing clients to ensure repeat business and identify opportunities.
System Management: Maintain up-to-date records of customer interactions, quotes, and sales activities in the company system.
Market Awareness: Stay informed about industry trends and competitor offerings to better meet customer needs.
Qualifications & Experience: Previous experience in internal sales, customer service, or a similar role, ideally within the valve, industrial equipment, or manufacturing sectors.
Technical knowledge of valves, their applications, and related services is a strong advantage.
Excellent communication and interpersonal skills.
Strong attention to detail and organisational skills, with the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite.
A proactive and solution-oriented mindset, with a focus on delivering exceptional customer service.
What We Offer: Competitive salary and performance-based incentives.
Comprehensive training to enhance your technical and sales skills.
A supportive and team-oriented work environment.
Opportunities for professional growth and development within a leading company.
· 9 day fortnight working pattern option
Optional electric vehicle scheme.
Free gym membership Private medical care options.