Job Title:Internal Sales Administrator Department:Internal Sales Reports to:Operations Manager Role: Dealing with the daily phone, email & web enquiries and orders submitted by our customers. Ensure all deliveries are despatched and processed, in the most prompt and efficient manner. Liaise with the Warehouse Manager, to ensure all resources are utilised to their maximum potential. Attend to the end of day procedure (checking of picking lists, carriage surcharge and invoicing of the despatched orders). Manage scheduled order requirements, and consignment stocks. Liaise with the purchasing department to ensure adequate supplies are ordered to suit lead times. Backorder management, check through all deliveries received and despatch all related backorders. Monitor backorders regularly to ensure we have despatched everything we can and that we deliver on promised dates. Follow up quotations and report feedback. Provide office-based support for the Business Development Managers. Submit quotations and proposals on their behalf and formulate action plans to progress leads and opportunities to successful completion. Attend to general stationary requirements and any marketing & literature requirements for field sales staff. Assisting the Directors, or other members of the management team, with any other tasks that may arise, from time to time. Terms & Conditions: This post has the specified working hours of 40 hours per week, normally 8:00am 5:00pm, Monday to Thursday, and 8.00am 2.00pm on Fridays with a 30-minute hour lunch break, but it is required that the Internal Sales Administrator will work such hours necessary to carry out the duties associated with the post. This document outlines the duties required of the post to indicate the level of responsibility. It is not a comprehensive or exhaustive list and the line manager may vary duties from time to time, which do not change the general character of the job or level of responsibility entailed. Job Types: Full-time, Permanent Benefits: Company events Employee discount On-site parking Schedule: Monday to Friday Experience: Sales administration: 1 year (preferred) administration: 1 year (preferred) Work Location: In person Reference ID: ISA0205