Working in our People Experience Team, this role is responsible for delivering an engaging internal communications strategy, ensuring that information is conveyed in an engaging and compelling way, using multiple channels and across all teams within the business.
The overall objective of this role is to engage and empower all employees within MO by providing them the relevant news, corporate inspiration and the information they need to do their best work.
Accountabilities:
Leading a team of Internal Communications Specialists, drive forward our internal communications strategy and oversee delivery, including ownership for digital communications, our internal communications calendar, campaigns, initiatives and internal events Partner with Executives and other key internal stakeholders to devise and implement communications and projects Understand our corporate narrative and business strategy and design engaging ways to communicate this and business updates to all employees Project manage strategic communications projects (e.g.
new communication channel launch) Track and benchmark the success of our internal communications initiatives to drive future improvement Using data and insight, create and implement ideas to drive employee engagement Support the cascade of messages to different groups including senior management, wider leadership teams, field-based colleagues, contact centre and vehicle reconditioning site colleagues, adapting method and approach to ensure communications land effectively Dimensions
Reports to the Head of People Experience Manages two Internal Communications Specialists and works closely with the (Internal) Events Specialist Works proactively and with a reasonable level of autonomy on Communication and Engagement projects in line with the business requirement in the areas agreed Acts autonomously in the planning of time and workload and acts independently when providing counsel to others Manages activity & projects within agreed plan timescales and budgets and in consultation with the wider HR Senior Leadership team Works cross-functionally across MO.
Identifies and leverages resource across MO and suppliers when assigned projects or initiatives Continually seeks the most efficient, cost-effective and value-driven Communication and Engagement processes and procedures, systems and tools Ability to travel between UK sites in London, Bristol, Coalville and Edinburgh About You You will play a key role in the way our Operations is understood and talked about internally.
This role will suit you if:
Able to demonstrate clear commercial acumen Maintaining and sharing knowledge of progressive internal communication practices and trends Experience of analysing, designing, outsourcing, delivering and evaluating communication and engagement initiatives and programmes Communication content platform experience Consultative style with the ability to constructively challenge senior business leads Confident communicator and influencer, both verbally and written Robust relationship management and partnering skills Proven project management skills Experience in a dynamic, tech tool savvy Communications role Minimum Criteria
Recent experience of leading an Internal Communications team in a multi-site organisation Demonstrable experience of creating and delivering an annual plan of internal communications, which include digital communications and in-person employee events Excellent presentation skills, including experience of creating engaging Powerpoint presentations Experience of working with C-Suite Executives to deliver engaging internal communications