We are seeking a contractor to join us on an interim basis for a period of 4 months - day rate is negotiable.
Purpose of the roleThe interim Internal Communications Specialist will continue to shape and deliver dnata Catering UK's (dCUK) internal Communication strategy.
The role will involve strategic planning and execution of Communications initiatives for audiences at dCUK's sites across the UK.Role and Responsibilities Working in an integral way with the Leadership team, the HR team and other key internal stakeholders, the role will plan and execute the dCUK Communications strategy to deliver engaging messaging using a multi-channel approach to help us deliver some high profile projects we're in the process of implementing.General Organisation CommsCreate the annual dCUK internal Communications plan and budgetCollaboration is key but we need to ensure that we're consistent in our approach and key messages and changes are understood by allLeading on daily marketing and communication activities – with a focus on change management and how this best flows between front line and leadershipCreating materials and content for a range of internal Communications channels, for example: e-newsletters, local briefing sessions, Viva Engage (Yammer), email, intranet and video contentBuilding on what we want to share externally via LinkedIn and using this as an attraction tool as well as communication channelHelp create regular management information to demonstrate the effectiveness of internal communication channels and engagement activities.Relaunch and refresh the dCUK Intranet site ensuring content is updated, relevant and actively maintainedDevelop and maintain a Communications SharePoint SiteCreate materials and portals for better implementation of CommunicationsContribute to the performance management of indirect reports as requiredUndertake / facilitate technical and professional training as requiredDevelop and implement integrated marketing communication plans that align with dCUK's strategic goals.Oversee the creation of marketing collateral, including brochures, flyers, presentations, and advertisements.Manage digital marketing efforts, including website content management, SEO, and social media strategy.Coordinate public relations activities, including press releases, media outreach, and handling media inquiries.Monitor and analyse market trends and competitor activities to inform marketing strategies.Plan and execute events, including trade shows, exhibitions, and corporate events, ensuring alignment with overall communication strategies.Business updatesWork with CEO's office to develop and deliver a regular cadence of business updates to ensure the broader business is fully aware of the unit and wider company performance and strategy.Utilise a range of tools and techniques to create engaging materials with appropriate messaging – the emphasis throughout is how we communicate in order to engage understandingChange and IT Programme CommsProvide Communication and Engagement expertise across the Change programmeWork with Business Change and IT project managers to create and maintain a forward plan of programme and project Communication and Engagement activitiesBuild and maintain relationships with workstream leads across the programme to identify requirements and work collaboratively to create and deliver key messages to stakeholdersEnsure that impact on each audience group is fully understood to create a coherent and joined-up picture of change for the recipients.Some of the projects are quite complex so there is a requirement to simplify as best we can so everyone fully understand impact as well as contributory requirementsThe above list is not exhaustive, and the post-holder will undertake any other duties as required commensurate with the role and responsibilities of the post.Qualifications and Education RequirementsExtensive (5+ years) experience in-house communications functions, trained in a corporate environmentStrong knowledge of communication and engagement best practice and tools.Proven ability to work in a small team taking ownership for a wide variety of responsibilitiesDesirableExperience of working in the airline, logistics or transport sector.Experience of working in an operational and unionised environmentThe ideal person will have the following:Extensive Communication and Engagement experience with a proven track record in engaging a range of audiences.Proven ability of successfully building and maintaining strong and positive stakeholder relationships at various levels of seniority.Experience at managing communication channels including social, digital and traditional channelsExperience of coordinating communication activity across a range of project activities.Ability to assimilate new concepts quicklySelf-starter, comfortable in working in an evolving environment and confident to take accountability to set up a communication function from scratchProven ability to multitask and operate with flexibility in a fast-paced environment, meeting deadlines with resilience