A high growth MarTech require an Insight Manager to join their rapidly growing team.
You'll be the client advocate across solutions and services, acting as a strategic advisor across our client portfolio, nurturing client relationships and guiding our potential partners into the new era of measurement.
You will be responsible for supporting an expanding solutions and services function of the business as the business continues to scale.
Your focus will be study process and account management, from insights to impactful deliverables- all while collaborating with teams across the business, ensuring we're always in tune with the exciting and ever evolving social landscape to drive excellence.
This role will suit someone who is analytical, passionate about client service, enjoys creative storytelling with data, and has the desire to learn and challenge themselves in a fast-paced start-up environment.
KEY REMIT:
Insight Take charge of the insight process from brief to final delivery and debrief - design, write, and set up surveys tailored to client needs - manage the data collection process in collaboration with the Paid Media team - analyze data and translate results into creative, story-driven, and actionable client reports.
Test client hypotheses, uncover the "why" behind marketing campaign impacts and build actionable blueprints for "what next" using our data to identify optimisation levers with creative, targeting and distribution across the funnel Client Satisfaction Act as a strategic advisor to your clients, providing actionable recommendations for campaigns.
Ensure high client satisfaction by delivering exceptional service and managing client expectations.
Build and maintain strong client relationships to foster long-term partnerships Communication and Collaboration Work with your insight team members to to drive continuous internal and external excellence and to ensure timely and impactful delivery Collaborate with the Client Strategy team to drive account growth and maximise impact.
Regularly collaborate with key internal and external stakeholders, as well as teams across the business, including sales, product, tech, client strategy, and marketing, to drive business growth.
Help us build an evermore powerful platform that both automates and empowers strategic insight as well as account management and help us develop accessible self-serveable solutions for clients to scale the impact the business has far and wide REQUIREMENTS: 3-4 years of working experience in an insight or research role (social, marketing or media environment is a plus) Experience designing and implementing research related to brand lift is highly desirable Exceptional skills in data analysis, excel, deck creation, and presenting Proficiency in quantitative research and/or survey design Excellent organisational, time management skills and attention to detail Ability to translate data into plain digestible language for non-research stakeholders Strong communication and data visualisation skills; proficiency in Gsuite and Powerpoint is encouraged Experience managing multiple projects, stakeholders, and priorities simultaneously Desire to learn and perform adjacent function skills, including paid media, content writing, and service design.
A passion for social media and influencer industry trends WHY JOIN: You'll be at the forefront of innovation shaping a fast-growing industry Salary: £40,000 - £45,000 with an additional 10% bonus scheme Share Options: Benefit from their growth The best machine to do your work: a Macbook Paid Holidays: 28 days paid holiday plus bank holidays Hybrid & flexible working (working from the office 3 x per week) - and a dog friendly central London based office!
Wellbeing Package: Support for your health and happiness Regular (optional) socials and charity away days