Information Technology Support Technician

IT Service Desk Analyst 12 month fixed term contract (possibility to go permanent) £25000 - £30000 Somerset Based in office I am recruiting for an IT Support Analyst for a client in Somerset.

This role is based in office so you should be local to the area.

This role sits within the IT service desk department, you will be delivering first line support, with some second line support.

This role is a fixed term contract, although there is the chance it may be made permanent.

Benefits: 25 days holiday plus bank
Employee assistance program
Cycle to work
Gym
Enhanced sick pay
Duties include: Service Desk Support - resolving incidents, hardware and software support
Onboarding and Offboarding users
Troubleshooting
Security updates
IT administration
You should have experience with: Microsoft Office Suite
Ticketing software - resolving incidents using a ticketing system
Windows OS, Mac OS (desirable, not essential)
Active Directory, Exchange experience
Troubleshooting, analysis
Excellent communication
Desirable: Degree in computing or IT
Microsoft 365 environment experience
ITIL certification
Networking - understanding, familiarity, or experience
This is an urgent vacancy, if you are interested then please apply along with an up to date copy of your CV quoting reference: 102819