Position: Senior IT Support Technician Location: Inverness, Scotland Salary: £35,000 - £45,000 The role We are currently looking for an experienced IT Support Technician to join a dynamic software and support team based in Inverness.
While the role is primarily office-based, occasional travel to client sites will be required, so having your own transport is essential.
The ideal candidate will bring innovative ideas and a commitment to high-quality service.
Benefits Work with a supportive, customer-focused team.
Enjoy a competitive salary and benefits package.
Grow your career with a company that invests in your professional development.
Salary: £35,000 - £45,000 (dependent on experience) Private Medical Insurance.
Company Pension Scheme.
Key Responsibilities Provide IT support across various client needs, from troubleshooting to project management.
This role also involves participating in a mandatory out-of-hours rota (one week/weekend every two months, 7 am – 8 pm).
Configure and maintain Windows Server environments (2016/2019/2022).
Build, deploy, and maintain hardware, including configuring RAID, iDRAC, and OS deployment.
Manage advanced networking setups, including VLANs, VPNs (IPsec and SSL), and wireless access points.
Administer and manage Microsoft Azure and Office 365 (SharePoint, OneDrive, licensing, migrations).
Leverage PowerShell scripting to automate tasks.
Utilize Hyper-V for virtualization and replication.
Requirements A minimum of 5 years of IT support experience.
Outstanding customer-facing skills and a professional, calm demeanor.
Strong knowledge of Microsoft Azure and Office 365 administration.
Expertise in networking, including routers, switches, and VPNs.
Experience with server installations, migrations, and maintenance.
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