Brief Description As a Information Co-ordinator you will act as the focal point within the Control for the provision of timely and relevant information about the network for internal / external parties and customers.
Continuously maintain and update relevant information systems.
About the role (External)Here are some of the duties your role will include: - ·Collate and disseminate information to / from Network Rail Control to TOC / FOC Controls as required, to include providing real time train information to customers, both internal and external, messaging and email messaging.
·Input into a daily log of all notable actions, using the available systems in accordance with the relevant company standards and instructions.
·Work closely with the Route Control Manager in the management of information flows within / out with the control organisation.
·Support the Control Team during manning of Gold Command in the collation of minutes and discussions held during incidents, and also during normal incident management conference calls.
What you will bring to the role: - Essential ·Good Communicator ·Good geographical knowledge of applicable Route ·Knowledge and demonstrable experience of control procedures and instructions ·Demonstrable skill in the use of Microsoft Office package and Control specific software e.g TRUST, CCIL, TRUST DA, Tyrell or other communications system ·Knowledge of Train Operating Companies within the route ·Good team working skills and ability to make objective decisions ·Able to influence others and work under pressure Desirable ·Appreciation of signalling, p'way and electrification disciplines ·Geographical knowledge of adjoining Routes ·Understanding of commercial/ business picture within Network Rail and TOC's