Job Description HR Advisor Location: Tamworth Department: Human Resources (HR) Salary: Up to £30k DOE plus £1.8k Car Allowance About Midway Care Group Midway Care Group provides specialist supported living and residential care services for individuals with learning disabilities, autism, and mental health needs across the West Midlands.
Our mission is to empower individuals to live fulfilling lives, with care and support tailored to their unique needs.
About The Role About the Role We are seeking a dynamic and experienced HR Advisor, Internally known as a Employee Relations Officer (ERO) to join our HR team.
The ERO will lead on employee relations matters, partnering with operational leadership to ensure fair, consistent, and compliant practices while fostering a positive workplace culture.
As the Employee Relations Officer, you will: Lead on complex employee relations cases, including disciplinaries, grievances, and performance management, ensuring compliance with policies and employment laws.
Partner with managers to address and resolve workplace challenges, providing expert guidance on proactive and preventative solutions.
Conduct thorough investigations into employee concerns and policy violations with sensitivity and professionalism.
Deliver tailored training and development to managers on employee relations practices.
Analyse employee relations data to identify trends and recommend workplace improvements.
Drive initiatives to enhance employee engagement, satisfaction, and retention.
Qualifications CIPD Level 3 minimum (Level 5 or higher preferred, or actively working towards).
Relevant experience in a similar HR or Employee Relations role, ideally within the care sector Skills and Experience Proven track record in managing multiple ER cases, including absence management, performance improvement, and workplace disputes.
Strong knowledge of employment law, compliance standards, and best practices.
Excellent communication, organisational, and time-management skills.
Proficiency with HR systems (HRIS, T&A) and MS Office (Outlook, Excel, PowerPoint, Word).
Experience supporting organisational change and service improvement initiatives.
Behaviours A collaborative and solutions-driven mindset with a focus on continuous improvement.
Empathy and a passion for supporting diverse teams in achieving their potential.
Strong accountability, adaptability, and the ability to thrive under pressure.
Why Join Us?
At Midway Care Group, we foster an inclusive workplace culture where your professional growth is supported.
Join a dedicated team committed to making a meaningful difference in the lives of our employees and the individuals we serve.
Ready to Apply?
If you're passionate about employee relations and creating a positive workplace culture, we'd love to hear from you.
Apply now and help us empower our teams to deliver exceptional care and support!
Skills Needed Nursing / Caring About The Company Midway Care Group is a specialist provider of care for individuals with learning disabilities, autism, and mental health challenges.
Focused on person-centered care, the company creates environments that empower individuals to lead fulfilling and independent lives.
With a passionate team and a dedication to continuous improvement, Midway Care Group has established itself as a trusted provider in the community.
Company Culture At Midway Care Group, our culture is driven by empathy, respect, and a commitment to personal growth.
We believe in fostering a collaborative and supportive environment where both our staff and the individuals we care for can thrive.
Continuous learning, teamwork, and open communication are at the heart of everything we do, ensuring that everyone feels valued and empowered to make a difference in people's lives.
Desired Criteria Health & Social Care Experience Required Criteria CIPD Level 3 Empathy & Passion HR & Employee Relations Closing Date Friday 31st January, 2025