Midlands Rural Housing – Housing Officer Hours: 35 Hours (Monday to Friday 9am – 5pm with 1 hour for lunch each day) Salary - £30,294 to £33,660 per annum Based: Home based – office building located in Coalville, Leicestershire About us Midlands Rural Housing works to promote and provide affordable housing in the Midlands.
We are one of the leading providers of rural housing services in the UK, working to create sustainable, affordable homes so that diverse rural communities can not only survive but thrive.
We are a group of highly experienced housing professionals who collaborate with government organisations, developers, architects, builders, parish councils, local authorities, and housing providers to enable access to excellent affordable homes in the Midlands.
Midlands Rural Housing is part of emh which includes emh care & support, emh homes and emh sharpes gardening services.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
The role Responsible for the provision of an efficient, effective and high-quality customer focused Housing Management service to the Rural Housing Associations (RHAs) and Midlands Rural Housing (MRH) whose geographical areas include Warwickshire, Northamptonshire, Derbyshire and Leicestershire.
To deliver a generic housing service to tenants and leaseholders that focusses on regular contact, speedy intervention on issues, and making a difference to our customers and communities.
The ideal candidate A good track record in delivering customer centred and effective services.
Detailed operational knowledge and understanding of housing law, housing and leasehold management, income management and ASB practice management.
Experience and evidence of good partnership working and outcomes.
Track record in delivering high performance and meeting set targets.
A good standard of numeracy and figures, and able to prepare and interpret information and data accurately and judge, assess and act accordingly.
For further information about the role, please see attached Job Description and Person Specification.
Our Values Our Values are important to us and we're looking for people who can help live our Values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits Our generous package includes: Competitive salary Contributory pension scheme Health cash plan – BHSF 39 days annual leave (including statutory days), increasing with length of service.
Flexible working A wide range of training and development opportunities (we are an Investors in People accredited organisation) How to apply Please send an up- to-date CV with a cover letter of no more than 4 sides of A4 in total, detailing how you meet the requirements of the person specification.
(Please note your covering letter and CV will need to be on the same document).
Closing date for applications – Monday 25th November 2024 "We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application".
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