House Manager, Band 7

Job summary An exciting opportunity has arisen for a HouseManager to join our Nursing and Care Team.
This role will require thesuccessful candidate to be accountable, alongside a clinical lead, for leading andmanaging a team of nursing and care staff to ensure the delivery ofhigh-quality care to children and young people.Staff benefits include Londonweighting, shuttle bus, and more Read more below Main duties of the job You will be the lead professional responsiblefor coordinating the overall care and management of the children in the House,and the key contact for the family and multidisciplinary team.
In collaborationwith the Placement Managers, you will ensure care is appropriately planned andresourced, and you will ensure care is delivered in asafe manner at all times.
You will be responsible for ensuring that thecare in the House(s) enables the children to access their education and/orrehabilitation sessions, clinics, and leisure activities as scheduled in theirtimetable.
You will work as part of a leadership teamcomprising of a House Manager, Deputy House Manager and Clinical Leadresponsible for one or two Houses within a rotational model.
Whilstundertaking the duties of the substantively employed role, this post isrequired to participate in a senior rota cover on site and respond to clinicalescalations only in addition to their role.
With experience ofworking in a complex environment, across a large and diverse workforce, youwill be exceptionally organised with a high-level of attention to detail.
Youwill naturally possess excellent inter-personal skills, and an ability toconsult and positively engage with key stakeholders across the organisation.
About us About UsThe Childrens Trust isthe UKs leading charity for children with acquired brain injury, providingexpert rehabilitation, education, therapy, and care at our national specialistcentre in Tadworth, and to children and their families across the UK, via ourBrain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, weare located just outside of London, close to the M25 (accessible via Junction8, A217 to Tadworth) and easily accessible via National Rail, by way of:Clapham Junction, Sutton, and Epsom.Staff BenefitsThe work we do ishighly rewarding, and in addition to an attractive salary, we offer a valuablerange of benefits, including, adoption pay, time off for fertility treatment,enhanced paternity leave, paid carers leave, time out days for thoseexperiencing menopause symptoms, time off for gender reassignment.
We also offeradditional annual leave days for those with long service, with entitlementsranging from 35 to 41 days (including bank holidays) depending on your lengthof service.
Other benefits includefree on-site parking; a staff shuttle service from Epsom and Sutton trainstations to Tadworth Court, subsidised cafeteria, on-site staff accommodation(subject to availability), the ability to retain your NHS pension (whereapplicable) or the opportunity to join an alternative scheme, and theopportunity to develop your career in a supportive and collaborativeenvironment.
Job description Job responsibilities Clinical Skills and ResponsibilitiesParticipate in the clinical assessment ofchildren referred to The Childrens Trust and contribute to the ReferralScreening Report.
Leads and supervise the assessments, careplanning and evaluation of childrens care needs in collaboration withfamilies, and take action to address any issues/complications, for all childrenresident in the House.
Participate in the site manager out of hoursrota.
Provide an environment where children aresupported to express themselves as individuals and are given an appropriatedegree of freedom and choice in their day-to-day care arrangements, dependingon their individual needs and the setting in which they are cared for.Set appropriate social goals for children,ensuring a full range of activities are available.
Provide a high quality of direct care asevidenced by clinical audit, which places the child/young person and theirfamilies at the centre of all planning.Work with the Placement Manager to ensureeffective discharge planning processes that incorporate the needs of the childand family, and are clearly understood by the multidisciplinary team, family,and funder.Ensures the safe custody and administration ofmedication and report any discrepancies.Demonstrate competence in the full set ofclinical nursing skills required of the role, as outlined in the RN competencypackage.Workclosely with the senior nursing team to embed the principles of clinicalgovernance into practice and attend regular clinical governance meetings.
Utilise evidence-based practice and research toinform care treatments that lead to the desired outcomes for children.Lead in the audit process for the House, proposechanges based on clinical audit findings and assist in their positiveimplementation.Work in accordance with The Childrens Trustpolicies and operating procedures.Undertake other oradditional duties that are within your skills and abilities, as theorganisation may reasonably require from time totime.Management of self and others Demonstrate the ability to lead a team in theassessment, planning, implementation, and evaluation of care for children andyoung people.Ensure appropriate staffing levels and skill mixdaily which reflect the needs of the children and young people.Proactively monitor performance and developmentof the team and individuals, ensuring alignment with SMART objectives, outlinedthrough these processes.Objectively evaluate staff performance andidentify areas for improvement, addressing these in accordance with TheChildrens Trust Performance Management Policy.Identify the need for, and effectively managethe process of change, in line with local and Trust wide objectives.Demonstrate the ability to manage changeprocesses positively and effectively.Participate in the annual budget setting processand manage financial resources within the allocated budget.
Manage staff attendance and sickness absence inaccordance with The Childrens Trust Wellbeing and Attendance policy.
Conductreturn to work interviews and initiate management action if trigger points aremet.Ensure effective and efficient use of the Banksystem.Verify and countersign timesheets on thecomputerised rota system.Lead on the recruitment, selection, andretention of staff.Review staffing establishment and skill mix toensure the needs of the children and unit are safely met.Ensure unit meetings and team days occur on aregular basis.Be responsible for the management of incidentswithin their designated area, ensuring that learning outcomes are developed anddisseminated to the team and strategically via clinical governance meetings.Participate in the site managers on call rota.Communication Communicateeffectively with children/young people (applying the principles of consistentcommunication).
Facilitateeffective communication with families and members of the multi-professionalteam.
Recogniseand address barriers to effective communication as appropriate.
Maintain regular andeffective communication with the senior nursing team Maintain clear andconcise documentation and care records in accordance with The Childrens TrustPolicy.
Ensureconfidentially is maintained.
Attendor chair regular meetings with the multi-professional team to discussindividual children/young people and general service matters, as required.
Developand promote relationships with both internal and external stake holders.
Networksexternally with other professionals, reflecting the TCT Promises.Governance Demonstratea thorough understanding and working knowledge of regulatory compliance,including CQC, Ofsted Care and Education frameworks, childrens homeregulations, and Keeping Children Safe in Education (KCSIE).
Overseeclinical governance within the House environment (own area) Attendclinical governance meetings and participate in the clinical governanceprocess.Participate in the audit process.Participate in the development of policies andstandard operating procedures, including writing and critical review.Identify, prioritise, and manage staff andresources effectively to ensure the quality of care is safe, maintained, andimproved.Ensures that evidence based good practiced isimplemented and that good practices is disseminated with other.Collaborate with theNamed Nurse for Safeguarding and the Learning and Development Lead to ensurestaff possess the knowledge, skills, and competence to recognise children andyoung people who may be at risk or subject to child protection and safeguardingissues, taking appropriate action to escalate accordingly.Contribute to Safeguarding supervision individually andcollectively as required.Ensure health and safety are maintained in theclinical area by reporting any incidents or risks using the IRAR system andtaking appropriate action when these are identified.Participate in the investigation process andensure all reported incidents are followed up.Implement identified actions and ensure that these are embedded into practice.In collaboration with the Head of Care and the RegisteredManager be accountable for the decisions to delegate patient care tonurses/children support assistants with the appropriate knowledge, scope ofcompetence, skills, and experience, while providing necessary support,leadership, and supervision.
Ensure that quality is maintained and look forareas of service development.
In co-operation with SpecialistLeads and Consultants, ensure that there is active management of the patientjourney and their length of stay in designated areas of responsibility.
Professionalism Maintain clear and identifiedprofessional boundaries at all times and uphold professionalism.
Work as part of a House leadership teamcomprising of a House Manager, Deputy House Manager, Clinical Lead and HouseCoordinators, to ensure visible leadership.
Line manages the Deputy House Managerand develop the role with a focus on staff development, career progression andsuccession planning.Actas a role model for other team members, disseminating skills as appropriate.Collaboratewith the Clinical Lead to identify training and development needs for yourselfand others, including Childrens Support Assistants and Student Nurses.Ensurean effective local induction for all new starters in the House environment.
Provide clinical supervision and support to RegisteredNurses, Care staff and Student Nurses within the team, alongside the ClinicalLeads.Work with appropriate education, therapy, andmedical leads to ensure the children resident in the House receive a holisticexperience.
Takesaction and raises concerns.
Adhere to the policies and procedures ofThe Childrens Trust.
Maintainprofessional boundaries and professionalism at all times.
Committed todemonstrating the organisations values and behaviours at all times.Healthand SafeyAdheresto all Health and Safety guidelines, principles, and regulations to performyour role and comply with The Childrens Trust policies and procedures.Provideevidence of all vaccinations (or medical exemption) required for the post.Adhereto manual handling procedures and complete mandatory manual handling training (you areexpected to frequently manoeuvre children/young people as required, usingidentified moving and handlingequipment).Undertake local audits and escalate any localrisks on House.Co-operates with manager and colleagues onhealth and safety matters.Does not interfere with anything that isprovided to safeguard health and safety.Complies with The Trusts Infection preventionand Control policy and procedures.Uses the incident reporting and risk assessmentsystem (IRAR) to identify and report risks and incidents/actions if directed.
Safely assess tasks prior to undertaking them.Promotesthe health and safety of others.Uses the incident reporting and risk assessmentsystem (IRAR), to identify and report risks and incidents/actions if directed.Responsible for identifying and mitigating riskwithin the work environment.Wellbeingand Emotional ResilienceMaintainsa positive approach and outlook when dealing with change and overcomingchallenges and problems.Recognisesown limitations, develops realistic goals, and uses support network resourcewhen or if necessary.Treatschallenges and problems as a learning experience.Remainsorganised and focused when under pressure.Respondsappropriately and effectively to all constructive feedback.Motivatesself and other.Whilst undertaking the duties of thesubstantively employed role, this post is required to participate in a seniorrota cover on site and respond to clinical escalations only in addition totheir role.
Person Specification Skills, Abilities & Knowledge Essential Evidence of experience using advanced communication skills to lead and manage working relationships.
Evidence of previously leading change.
Able to demonstrate a holistic approach to the care of children.
Understands and can document concise and accurate records.
Works within Professional Boundaries.
Skills: Proficient user of Microsoft Office, particularly Word and Excel.
Understanding of responsibilities, in line with safeguarding vulnerable children and their families.
Qualifications Essential Mentorship Qualification.
Post graduate qualification in relevant area.
Desirable Registered Nurse.
Personal Qualities Essential Commitment to the vision and values of The Childrens Trust.
Flexible and can do attitude to competing commitments in workload.
Highly motivated and reliable.
Ability to cope working in a demanding environment.
Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
Experience Essential Minimum of 2 years' experience working directly with children who have complex health care needs and disability.
Minimum of 2 years working at a deputy position or equivalent leadership experience in a relevant health care setting.
Evidence of competence caring for children with complex health care needs and disability including experience working with children who have tracheostomies and who require ventilatory care.
Experience of working with children in a short break's environment.