Hotel Administrator

Job Description We are looking for an enthusiastic and proactive member to join our team in Ibis Cambridge Central Station Hotel.
Duties - Managing the phone calls and dealing with all incoming email enquiries accordingly - Support with group bookings, meeting room bookings and individual guests' enquiries - Complete and maintain any daily activity reports or other reports requested by management - Process payments, authorizations and corporate booking - Control all Front Office and Food & Beverage invoices, orders and financial accounts -Take responsibility to ensure all required tasks are completed accurately and within given time frames.
-Provide efficient, friendly and professional service to all guests.
-To supervise the collection of financial information required by the regional account's office.
-To distribute incoming financial information.
Benefits What is in it for you?
Excellent training and opportunity to develop and grow Employee benefit card offering discounted rates at Accor worldwide Free bonus breaks to participating UK Accor hotels each year.
Learning programs through our Academies Workplace pension scheme Meals on duty Uniform and dry cleaning Qualifications Key Competencies and Qualities - Has an impeccable attitude which conveys the image of the brand and hotel - Customer service orientation - Multitasking competencies - Team work spirit - Effective verbal and written communication skills Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.