What will I be doing?
As a Homeowner Account Manager, you'll be the primary contact for owners of the holiday property that we market.
You'll manage a portfolio of 170 properties in your local region.This data-driven role has three core objectives:Increase bookings and revenue for each property in your portfolio year after year.Cultivate and enhance quality relationships with property owners in your portfolio.Improve the overall quality of our property portfolio and the earnings it generates.Key Responsibilities:Utilise data to set competitive prices and adjust them as needed to maximise bookings.Recommend property upgrades, additions, and expanded target audiences to owners.Identify and eliminate barriers to bookings, like competing listings or restrictive booking requirements.Communicate effectively with owners, proactively address issues, and provide performance updates.Review contracts to align with company standards and increase revenue.Monitor and recommend improvements to property quality scores.Identify opportunities to maximise additional revenue streams.You'll have:We understand that finding a candidate who perfectly meets every requirement is unlikely.
If you're excited about the role and possess most of the following qualifications, we encourage you to get in touch – you might be exactly who we're looking for!Ideally, we're looking for:Previous account management experienceStrong data analysis skillsResults-driven mindsetExcellent communication and influencing abilitiesCustomer-focused mentalityProactive problem solverSelf-starter with top-notch time management Proficient in Welsh You'll spend some of your time visiting properties, so a valid driver's licence is essential.Please note: you will be required to work a scheduled weekend day a couple times throughout the year.
You'll get:We prioritise the wellbeing of our team.
In addition to joining a rapidly growing company with a positive culture and ample employee development prospects, we offer competitive salaries and an array of benefits, including:Eco-friendly company car25 days' paid holidays plus bank holidaysA dedicated day off for your birthday or your loved one's£500 contribution towards a Travel Chapter cottage of your choiceA paid day to engage in charitable workFriends and family discount schemeLife assurance for peace of mindDiverse social clubs, ranging from pet lovers to fitness enthusiastsExciting social events, including our renowned Christmas parties!