Helpdesk Administrator

Exciting Opportunity at the Forefront of Security Technology Are you a communication pro with a knack for solving problems and keeping customers happy?
ViS Security Solutions is looking for a dynamic Helpdesk Administrator to join our cutting-edge team!
What We Offer: Competitive Salary (Based on Experience) Generous Benefits Package: 30 Days Paid Holiday Comprehensive Pension Scheme Private Medical Insurance (after 6-month probation) Sick Pay Benefits Your Role Will Include: Managing customer support calls with professionalism and precision Expertly logging and tracking service interactions using Mentor Cash CRM Efficiently dispatching service engineers Maintaining accurate customer records What We're Looking For: Essential Skills: Exceptional communication abilities Microsoft Office wizardry Razor-sharp attention to detail Masterful multitasking skills Problem-solving prowess Bonus Points: Technical support background Familiarity with Mentor Cash CRM Security industry knowledge Qualifications: Minimum 5 GCSEs (Grade C and above), including English and Maths 3 A-Levels or Equivalent Working Hours 9am to 5pm Monday to Friday and in person.
We do not offer flexible working for this role Other Information ViS Security Solutions is an Equal Opportunities Employer.
You must currently have the right to live and work in the UK No Recruitment Agencies, Please Are you ready to secure an exciting career with a leading security solutions provider?
Apply now and become part of our innovative team!
Skills: Communication Attention to detail Multitasking Verbal And Written Communication Benefits: Paid Holiday sickpay private medical