Healthcare Assistant

Job summary The Mandeville Practice, a dynamic andgrowing practice in Bucks, has an exciting opportunity for a motivated,enthusiastic and experienced Healthcare Assistant to join our team.The successful candidate would maintain ourvalues of excellent patient care and join our vision of meeting the healthneeds of our diverse population.
Previous experience of working as a HCA in aNHS GP Practice would be advantageous.The successful candidate would work as partof an excellent administrative and a multidisciplinary clinical team (includingGPs, Nurse Practitioners, Nurses, and Clinical Pharmacists).We aim to develop positive, supportive andprofessional relationships with every patient, clinician and alliedprofessionals that we come in contact withWe use Emis Web clinical system Working hours: Minimum hours per week Main duties of the job To assist in patient care and practicerelated duties as directed by and under the supervision of a registeredhealthcare professional.
The post holder will work collaboratively with thegeneral practice team to meet the needs of patients, following policy andprocedures.CLINICAL RESPONSIBILITIES1.Work under supervision of theclinicians in providing patient care2.Assist in Minor Surgery Clinics3.Run Chronic Disease ManagementClinics About us The Mandeville Practice, a dynamic andgrowing practice in Bucks, has an exciting opportunity for a motivated,enthusiastic and experienced Healthcare Assistant to join our team.
Job description Job responsibilities You will be required to undertake and record the following tasks:Measurement of blood pressure, temperatureMeasurement of pulse, height and weightReferral to weight management servicesPeak flow measurements-following additionaltrainingVenepunctureCollection of specimens as directedUrinalysisBlood Glucose monitoring patient educationApplication of dressings (as directed bythe practice nurse)Ecgs Extended new patient registrations checksAdditionally, you will also be required to Recognise changes in the patientsobservations which must be reported and acted onAssist clinicians in emergency managementof patientsEnable patients to access appropriateprofessional in the practice teamAct as a chaperoneAppreciate the Principles of Healthy LivingProvide relevant health promotionliterature for patientsIs the link person within the practice forhealth promotion activities including cervical/ breast/bowel and chlamydiascreeningCarry out NHS health checks, CVD /Diabeticand any other requirements in line with the Local Incentive schemes/ Extendedprimary care contract and QOFLatent TB TestingAlcohol screening (audit C) for all newregistrations aged 16 years and aboveAdminister flu and pneumococcal vaccine asper the TWN CCG/practice guidelinesResponsible for the collection of clinicalwaste/sample /sharps bins and take to designated storage areas ready forcollection.Responsible for any spillages that mayoccur on the premises in line with infection control/practice policy24 hour ABPM fitting /setting up of deviceSpirometryClearly represent patients point of view toothersNON-CLINICAL / ADMINISTRATIVE RESPONSIBILITIES Ensure stock items are ordered and providedin GP & treatment rooms, emergency equipmentMaintain clinical equipment efficiently andensures servicing is undertakenFollow infection control standardsContribute to new ideas to improve patientcareInstruct patients in appropriate techniquesor tasksAdministrative Support to clinicians andnon-cliniciansLiaise with health care professionalsFiling and record keeping as appropriateUndertake template entry as directedHelp nursing staff order medicines,vaccines, and clinical supplies, and maintain stock checks of the previouslymentioned items when directedChecking vaccine fridge temperature daily andchecking expiry dates of drugs on a regular basisFollow up DNAs in accordance with practiceprotocolWork effectively in a team includingProvide reception cover if requestedincluding answering the telephone, receiving and transmitting messages, formfilling, book patient appointmentsInteract with colleagues in a professionalmannerAlways act in a way to protect theconfidentiality of patients and maintain the integrity of the patient/healthcarer relationshipMaintain and adhere to Health and safetyprinciples at all timesAlways be aware of own limitations and donot carry out any task or procedure that is beyond the HCAs scope of competenceIn Clinical Practice, you are expected toMaintain set standards of organisation indevelopment treatment roomsTake appropriate action if standards arenot being metRecognise potential areas of conflict,preventing where possible and reporting to senior staff members if unable toresolveAttend regular study days and maintain safestandards of practiceMaintain your personal development profileAct as a support and share good practicewith other health care assistantsTo familiarise oneself with and endorse thePractice policy on confidentiality and ensure that all information concerningpatients, staff and Practice business is treated as strictly confidential atall times.
Person Specification Qualifications Essential -GCSE grade A to C in English and Maths -Qualified to NVQ level 3 in Health and Social Care -Literate and able to perform basic numerical calculations -Fluent in spoken and written English -Ability to accurately receive, record and relay information both verbally and written -Ability to store and retrieve files from numerical, alphabetical and computerised filing systems -Computer skill including working with the EMIS Web clinical system -Ability to work on own initiative -Ability to organise delegated work The candidate must have: -Health Care Support Experience -Phlebotomy -To have worked within a practice setting -Experience of working as a health care assistant or equivalent -Knowledge of local community and understanding of a multi-cultural, racially diverse population -Awareness of health and safety issues in the work place -Understanding of the need to keep and maintain accurate records -Understanding of equal opportunities -Understanding of the importance of patient confidentiality and the consequences of breaking confidentiality -Ability to work as part of a multidisciplinary, multi-agency primary care team -Polite and helpful manner -Enthusiasm to learn -Openness to explore alternative working practices -Flexible with working hours -Must have Hepatitis B/Covid Vaccine or be willing to undergo a vaccination programme Desirable -Candidates with both clerical and health care support experience will be at an advantage.
Those candidates with only one set of experience must demonstrate a willingness to learn the other set of skills.
-Experience of dealing with the public face to face and over the telephone -Fluent in one or more languages in the local community and willingness to use this skill in working with the public -Reception experience -Flexible with working hours