Job summary Are you a competent administrator looking for the nextstep in your career?
Do have previous experience in primary care or are youlooking to work in this sector?
Brilliant!
Come and join our lovely GroupWorkflow team at the Welby HUB in Bottesford.Working in the Welby HUB is not your typical primarycare experience!
The building is a recently converted church in a villagesetting with the benefits of air-con and excellent local shops.
The building ispurely used for practice support services and not for patient contact.The setup is a deliberately open-planned office toencourage conversations between administrators, clinicians and managers.
It's agreat environment to work in, where ideas are welcomed, and staff can developand thrive.
Main duties of the job As a Health Administrator/ Care Navigator, we rely onyou to provide crucial support to our 4 GP practices.From the HUB you will be managing incoming requestsfrom patients.
Patients submit a wide range of requests electronically throughaskmyGP.
With the support of clinicians and managers, you will direct patientsto the most appropriate resource, answer patients' queries and support ourclinicians.You will also manage incoming correspondence, codinginformation and directing letters to the appropriate clinicians or teams mainlythroughelectroniccommunication, with very little telephone or face-to-face contact.This is a permanent role of 18 hours per week, 3 daysper week worked Monday, Wednesday and Thursday from 08:00-14:00, however, we aresupportive of flexible working and welcome a conversation at the interviewabout flexible working arrangements.
About us We're a network of four practices nestled across thepicturesque landscapes of Lincolnshire, catering to 35,000 patients.
Alwaysforward-thinking, we're constantly seeking ways to enhance our services for ourvalued patients.Joining our team means becoming a part of a dynamicand innovative organisation that's revolutionising primary care delivery.
Ifyou're seeking to join a progressive and thriving organisation committed todelivering top-notch, patient-centred care, we're eager to connect with you.Our mission is simple: to provide top-tier caretailored to each patient's needs while fostering nurturing work environmentsthat promote growth and success.We're dedicated to advancing sustainable healthcarethrough innovation and collaboration.
Our core valuesOpportunity,Enthusiasm, Support, Innovation, Family, and Balanceare notjust words; they're principles we encourage our staff to embody and live byevery day.If you're ready to embark on a fulfilling careerjourney with a supportive and forward-thinking organisation, submit your CV anda cover letter detailing your relevant experience and why you are the idealcandidate for this position by clicking Apply Now.
Or for any questions reachout to Cheila .Join the Welby Group, where your dedication is valued and rewarded!Welby Group is an equal-opportunity employer.
Wecelebrate diversity and are committed to creating an inclusive environment forall employees.
Job description Job responsibilities To be responsible for processing incoming documents, assigning to the appropriate clinician or filing to patient records and read-coding of relevant information into the patient's electronic healthcare records on SystmOne clinical system, adhering to the practice policy.
Primary Responsibilities The following are the core responsibilities of the workflow administrator.
There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions where appropriate b.
Direct or file incoming clinical correspondence according to group policy c. Input clinical data into the patients healthcare records as necessary d. Support the development of the Group Workflow Protocol e. Support all clinical staff with general administrative tasks as requested Secondary Responsibilities In addition to the primary responsibilities, the workflow administrator may be requested to: a.
Review and update the practice coding policy as required b. Partake in audit as directed c. Carry out system searches as requested d. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Person Specification Experience Essential IT Literate essential Excellent attention to detail Desirable Experience working in a healthcare setting SystmOne experience desirable Experience working in a GP practice