Job summary We are looking to recruit Band 2 Clerical Officers / Receptionists to join our busy Team in Health Records at The Royal Oldham Hospital and at the Community Diagnostic centre at Salmonfields in Oldham.You will provide a high quality service focused on customer service for each patient and the Trust's clinical teams.Full time however part time hours can be considered.
Main duties of the job You are responsible for creating 'mini' medical records for clinical use including EDRMS Form Pack generation, undertaking reception duties and support for patients self-checking in for appointments across a number of receptions desks across all Trust sites including satellite clinics within the community.You will also undertake the booking and scheduling of patient appointments and associated administrative duties.
All activities within the Booking and Scheduling Service must comply with the Trust's Elective and Cancer Access Policies and ensure patients are offered an appropriate choice of appointments.
About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester.
Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners.
We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility.
The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction.
By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: Person Specification Experience Essential Experience of working in a reception or administrative role preferably in a health care environment with patient contact Previous experience of data entry/input Qualifications Essential Maths and English GCSE ECDL / Clait / Customer Service NVQ Skills Essential Understanding of confidentiality, data protection and Caldicott principles Good level of numeracy and literacy Good keyboard and PC skills Adaptability and flexibility Ability to work to deadlines and prioritise own work load Knowledge Essential Knowledge of a hospital based Patient Administrative System