Health Care Assistant

Job summary Job Summary:Workingunder the direct supervision of the Practice Nurse Team & GeneralPractitioners and strictly in accordance with specific practice guidelines andprotocols, the Healthcare Assistant will assist the practice clinical team inthe provision and delivery of prescribed programmes of patient care.Thepost-holder will: Applypractice policies, standards and guidance Discusswith other members of the team how the policies, standards and guidelines willaffect own work Participatein audit where appropriate.
Main duties of the job Experience of GeneralPractice desirable but not essential as training will be provided.Thepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include: Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.
About us A commitment to support the delivery of the best possibleservice to a diverse population.
Physical dexterity with the confidence to carry out clinicalprocedures ( phlebotomy, blood pressure monitoring.
The ability to communicate clearly and effectively with awide range of individuals, both verbally and in writing.
A friendly and approachable manner, with good people skills,showing care and empathy.
The ability to cope with occasional exposure to challengingbehaviour, distressing circumstances or emotional events.
The ability to maintain concentrate for lengthy periods of time.
The ability to work positively as a member of a busy team.
A conscientious approach and the commitment to work in anadaptable and flexible manner.
Willingness and ability to undertake any training requiredto carry out the role effectively and safely; including mandatory and statutorytraining.
The ability to give good and regular attendance.
Job description Job responsibilities Job Summary:Workingunder the direct supervision of the Practice Nurse Team & GeneralPractitioners and strictly in accordance with specific practice guidelines andprotocols, the Healthcare Assistant will assist the practice clinical team inthe provision and delivery of prescribed programmes of patient care.Duties and Responsibilities: Newpatient health checks Urinalysis ECGrecording Phlebotomy Chaperoningduties Bloodpressure monitoring Simpledressings FluVaccinations Assistingwith the delivery of Quality & Outcomes Framework Processingand management of laboratory samples requested by GPs/Nurses Sterilising,cleansing and maintenance of surgical equipment Vaccine/coldchain storage, monitoring and recording Surgicalequipment and vaccine re-stocking and stock rotation Clearingand re-stocking consulting rooms Preparingand maintaining environments and equipment before, during and after patientcare interventions including assisting GPs during the performance of minoroperations Assistingin the assessment and surveillance of patients health and well-being Undertakingspecific clinical activities for named patients that have been delegated andtaught specifically in relation to that individual Helpingto raise awareness of health and well-being and how it can be promoted Assistingwith the collection and collation of data on needs related to health andwell-being Cardiovascularannual reviews Simpledressing and stitch/clip removal B12injections Pneumoniainjections INRsoftware and capillary testing 24hour BP monitoring Weightand diet Assistwith coil fittings Checkingemergency drugs Replacingexpired equipment Training/guidance can be provided for all of the aboveConfidentiality: In the course of seeking treatment, patients entrust us with, orallow us to gather, sensitive information in relation to their health and othermatters.
They do so in confidence andhave the right to expect that staff will respect their privacy and actappropriately In the performance of the duties outlined in this JobDescription, the post-holder may have access to confidential informationrelating to patients and their carers, practice staff and other healthcareworkers.
They may also have access toinformation relating to the practice as a business organisation.
All suchinformation from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, otherhealthcare workers or the business of the practice may only be divulged toauthorised persons in accordance with the practice policies and proceduresrelating to confidentiality and the protection of personal and sensitive data.Health& Safety:The post-holder will assist in promoting and maintaining theirown and others health, safety and security as defined in the practice Health& Safety Policy, to include: Using personal security systems within the workplace accordingto practice guidelines Identifying the risks involved in work activities andundertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining workareas in a tidy and safe way and free from hazards Reporting potential risks identified.
Informing the Practice of their current Hepatitis B status Equality andDiversity:Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include: Actingin a way that recognizes the importance of peoples rights, interpreting themin a way that is consistent with practice procedures and policies, and currentlegislation Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleagues Behavingin a manner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.Personal/ProfessionalDevelopment:Thepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include: Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.Quality:Thepost-holder will strive to maintain quality within the practice, and will: Alertother team members to issues of quality and risk Assessown performance and take accountability for own actions, either directly orunder supervision Contributeto the effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance Workeffectively with individuals in other agencies to meet patients needs Effectivelymanage own time, workload and resources.
Topractice in accordance with agreed standards of care.Communication:The post-holder should recognize the importance ofeffective communication within the team and will strive to: Communicateeffectively with other team members.
Communicateeffectively with patients and carers.
Recognizepeoples needs for alternative methods of communication and respondaccordingly.
Tounderstand and follow the requirements of confidentiality (including DataProtection Act and Freedom of Information Act) and refer on any queries asappropriate.
Participationin practice meetings.Contributionto the Implementation of Services:Thepost-holder will: Applypractice policies, standards and guidance Discusswith other members of the team how the policies, standards and guidelines willaffect own work Participatein audit where appropriate.PERSON SPECIFICATIONEssentialrequirements Knowledge, trainingand experience Care Certificate.
Experience of working with the general public, preferably within a service environment.
Good administrative and organisational skills, with the ability to prioritise work.
Experience of using computers, with good keyboard skills.Personal skillsand abilities A commitment to support the delivery of the best possibleservice to a diverse population.
Physical dexterity with the confidence to carry out clinicalprocedures ( phlebotomy, blood pressure monitoring.
The ability to communicate clearly and effectively with awide range of individuals, both verbally and in writing.
A friendly and approachable manner, with good people skills,showing care and empathy.
The ability to cope with occasional exposure to challengingbehaviour, distressing circumstances or emotional events.
The ability to maintain concentrate for lengthy periods of time.
The ability to work positively as a member of a busy team.
A conscientious approach and the commitment to work in anadaptable and flexible manner.
Willingness and ability to undertake any training requiredto carry out the role effectively and safely; including mandatory and statutorytraining.
The ability to give good and regular attendance.Desirablerequirements Knowledge of working in primary care At least 1 years experience NVQ Level 2 or 3 in Health and Social Care (or equivalent) Person Specification Qualifications Essential Knowledge of working in primary care At least 1 years experience NVQ Level 2 or 3 in Health and Social Care (or equivalent)