Job summary:Working under the direct supervision of the Lead Nurse, andstrictly in accordance with specific practice guidelines and protocols, the HealthcareAssistant will work as part of the practice multi-disciplinaryteam, delivering care within their scope of practice to the entitled patientpopulationThe Healthcare Assistant will assistclinical staff in the provision of treatment, preventative care, healthpromotion and patient education.Duties and responsibilities: Newpatient health checks Part 1 of LongTerm Condition Reviews ECGrecording Phlebotomy BloodPressure checks Dressings Flu andB12 injections Chaperoningduties Processingand management of laboratory samples requested by GPs and nurses Maintenanceof surgical equipment Vaccine and coldchain storage, monitoring and recording Surgicalequipment and vaccine re-stocking and stock rotation Clearingand re-stocking consulting rooms Preparingand maintaining environments and equipment before, during and after patientcare interventions Assistingin the assessment and surveillance of patients health and well-being Undertakingspecific clinical activities for named patients that have been delegated andtaught specifically in relation to that individual Helping toraise awareness of health and well-being and how it can be promoted Assistingwith the collection and collation of data on needs related to health andwell-being Person Specification Qualifications Essential Healthcare qualification (level 3 or 4) or working towards gaining equivalent level Desirable Previous completion of the HCA Care Certificate Phlebotomy certification Vaccination certification Experience Essential Experience of working with the general public Experience of working in a healthcare setting Desirable Experience of working in a primary care environment Personal Attributes Essential Polite and confident Flexible and cooperative Motivated Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure/in stressful situations Able to communicate effectively and understand the needs of the patient Commitment to ongoing professional development Effectively utilise resources Punctual and committed to supporting the team effort Desirable Ability to work flexibly to provide cover Clinical Knowledge and Skills Essential ECGs Venepuncture New patient medicals, including height, weight, BP, pulse Chaperone procedure Ability to record accurate clinical notes Desirable Wound care/removal of sutures and staples Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable SystmOne user skills Competent in the use of Office and Outlook