Job summary This role involves leading the Voluntary Services within this busy Acute NHS Trust where we put patients first.
We are looking for an experienced Volunteer professional with a passion for leading, developing and delivering a high-quality volunteering experience.
You will manage and lead a team of volunteer service coordinators who currently support over 500 active volunteers across three sites.
Main duties of the job You will be responsible for the development and delivery of a volunteering strategy in line with Trust expectations and values which reflects national and local community needs; be experienced in creating innovative services to improve patient outcomes; be able to develop measurement and evaluation tools that detail impact of volunteering to service users and key stakeholders.
Effective project management skills are essential as we seek to improve and develop our volunteer service.
About us We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.In line with our dedication to employee support, we offer a variety of benefits.
For more information, please see the attached staff benefits leaflet.We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles.
Join us and become part of a team dedicated to making a positive difference in our community.
Job description Job responsibilities To take the lead responsibility for the development, delivery and embedding of The North West Anglia Volunteering Strategy.
To ensure compliance with all relevant regulations and recommendations and manage associated risks.
To provide leadership in developing a cohesive approach to recruitment, training, and development of new volunteer roles across existing volunteer services and the Trust.
To act as Trust lead with external agencies, partners and public sector managers, for activities connected with the development and delivery of volunteer services.
To develop and manage partner contracting arrangements.
To work with Senior Trust staff to identify volunteering needs and to provide a support structure to ensure that volunteer services are utilised fully in the support of service delivery.
To provide service evaluation and to report on the volunteer service activities and impact at board level.
To identify future developments and service improvements for volunteering across the Trust that is fit for the future.
To be able to work independently and autonomously and recognise when to escalate and seek support appropriately.
Person Specification Education Essential Educated to Master's degree level OR Post graduate Management qualification or equivalent Extensive experience of working within volunteer sector Experience Essential Significant experience in Volunteer services or similar role Significant experience in voluntary or public sector Experience in developing a service, including strategic development and practical delivery Experience of involvement with dealing with the public, handling complaints/feedback Desirable Experience working within health sector Knowledge Essential Knowledge and understanding of confidentiality Knowledge of child protection and adult safeguarding procedures Key Skills Essential Ability to communicate effectively in a variety of settings, to achieve co-operation and influence Others Ability to work with others to co-develop strategy and delivery plans Computer literate - competent in Microsoft applications including Word, Excel, Access and PowerPoint