Salary: £58,663 per annum Closing date: 01/12/2024 Department: Client Services Location: London Employment type: Permanent Division: Skylight London Hours Per Week: 35 Job Description Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London, 50-52 Commercial St, E1 6LT. There may also be a need for some UK travel. Some working from home is an option in line with Crisis' Hybrid Working Policy; however, onsite presence is a key requirement of this role – with a minimum of four days per week at the London Skylight.
About the role This is an exceptional opportunity to leverage your skills, experience, and knowledge to lead a team that has a positive impact on the lives of individuals who are experiencing homelessness in combination with increasingly complex needs.
The Structured Coaching team works within a Lead Worker model, collaboratively working with members to create pathways out of homelessness, empowering members to achieve their goals and equipping them with the skills, knowledge, and confidence to continue this beyond their time with Crisis.
You will lead a team of experienced Operations Managers and Lead Workers to continue to drive the outcomes our members deserve. The team has consistently hit outcomes for the past few years, and we want to drive that further forward through our new strategic goals impacting our members and the communities around us.
As Head of Structured Coaching, you will be part of the Crisis Skylight London leadership team, empowering and enabling staff to constructively contribute to, develop, and achieve the aims and objectives of the service. You will also identify and develop opportunities for effective partnerships, so that our members have strong pathways to the community-based specialist services and support they need as part of their journey out of homelessness.
It's a scandal that people are homeless. Every day it destroys lives. But we can solve it. Together, we will end homelessness.
Please see the full Job Pack linked below for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. Working at Crisis Our values, Bold, Impactful, Collaborative, and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members, and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest-free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5%. 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Flexible working around the core hours 10am-4pm. Wellbeing Leave to be used flexibly. And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs; instead, we ask you to complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 1 December 2024 23:55 Interviews will take place on Thursday 12 December 2024 at Crisis Skylight London, 50-52 Commercial St, E1 6LT Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email ****** and our Talent Acquisition team will contact you to discuss how we can help.
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