Job Title: Head of Software Engineering Location: Hybrid, London Salary Range: Up to £100k + equity This is a hands on role!
About RocketPhone.ai RocketPhone.ai is a Salesforce ISV on a mission to build the #1 voice platform for Salesforce.
We specialise in AI-driven voice and video communication solutions integrated with Salesforce, delivering powerful, seamless communication experiences across CTI, mobile, and video platforms.
Role Overview We are seeking a Lead Software Engineer/ Head of Software Engineering with extensive experience in enterprise software development and ideally voice/telecom solutions.
This role combines hands-on development with architectural leadership, overseeing the design and implementation of our cutting-edge platform.
You will also manage our engineering team based in Dhaka, ensuring high-quality delivery of scalable, secure, and efficient systems.
You will play a pivotal role in building robust, cloud-native solutions and integrating various technologies across the full stack, from frontend to backend, databases, and cloud services.
This is a great opportunity for someone who thrives in a fast-paced environment and enjoys building impactful, innovative products.
Key Responsibilities Lead and architect scalable, high-performance cloud platforms, leveraging modern tech stacks and best practices for voice/AI-driven enterprise software solutions.
Be hands-on in coding across the full stack, from frontend to backend development, utilizing technologies like React, .NET Core, and Node.js.
Collaborate with the co-founders and product teams to define technical architecture and platform strategies that align with company goals.
Manage and mentor the remote engineering team in Dhaka, driving a culture of excellence in code quality, scalability, and performance.
Drive agile methodologies to optimize development processes, manage code deployments, and ensure timely feature delivery.
Participate in architecture discussions, code reviews, and hands-on implementation of features as needed.
Ensure platform scalability, reliability, and security, implementing containerized solutions and orchestration using Docker & Kubernetes.
Ideal Candidate 10+ years of experience in software development, with expertise in voice/telecom platforms and enterprise software.
Proficiency with frontend and backend development using React, .NET Core, and Node.js.
Strong experience with cloud technologies (Azure), containerization (Docker, Kubernetes), and CI/CD pipelines.
Expertise in managing and scaling databases (PostgreSQL) and implementing caching solutions (Redis).
Proven track record of managing remote engineering teams and leading platform architecture decisions.
Experience working with Salesforce integrations and APIs is a plus.
Strong leadership, communication, and problem-solving skills, with the ability to drive technical excellence.
Has experience with most or all of the following tech stack: Tech Stack Frontend - React (JavaScript/TypeScript) - Redux + Redux Toolkit (State management) - Axios (Data fetching) - CSS, Sass - Socket.IO - Webpack, Babel, Vite Backend - .NET Core 6 (ASP.NET Core Web API with Microservices) - Entity Framework Core (SQL Server) - Node.js with Express - Socket.IO - Nginx Database - PostgreSQL (Primary Database) - Redis (Caching) Message Queuing & Event Streaming - Apache Pulsar - Redis Stream Containerization & Orchestration - Docker & Kubernetes CI/CD Pipelines - Jenkins (CI/CD) Monitoring - Prometheus - Grafana - Seq - Alertmanager Cloud Services - Azure Storage Account - Azure SignalR - Azure Container Registry Version Control - Bitbucket - Jira (Project Management) Others - Deepgram - OpenAI - Apex, Salesforce 2GP, Salesforce Open CTI Why Join RocketPhone.ai?
- Be part of a growing company at the forefront of enterprise voice technology innovation - Lead platform architecture decisions and work with a cutting-edge tech stack.
- Opportunity to shape a high-performing engineering team and contribute to strategic technical decisions.
- Competitive salary, benefits, and opportunities for leadership growth.
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