Head of Site Access - Manchester and Bracknell Mix Connect44 is a company that truly values its employees and fosters a culture of collaboration and innovation.
Position Overview Connect 44 are actively hiring for a Site Access Manager to join the team in Manchester.
Job location: United Kingdom, Altrincham, Greater Manchester
Available Positions: 1 position
Job type: Permanent
Job Ref.
Number: HSA
· Accountable for leadership of the Site Access & Accreditation teams to deliver successful business outcomes against a defined budget and to ensure excellent and consistent service level achieved
· Drive and lead team engagement.
Create annual objectives and development plans to mature and grow the internal skillsets
· Build excellent working relationships with internal and external customers to understand their challenges and translate into successful outcomes, be the POC for tactical customer issues
· Support the response and resolution of operational incidents impacting sites as part of the Disaster Recovery team
· Drive Continuous Service Improvement activities and identify improvement projects, including customer-specific deliverables and automation opportunities
· Collaborate with IT and Transformation teams to implement system, tool, and process changes to drive service improvements and efficiency
· Champion data excellence, lead initiatives that deliver excellent data quality through accurate capture and cleanse activities
· Coordinate, supervise and report on financial activities and budget creation for the Site Access Service
· Interpret complex contract requirements and ensure that these are mapped, reported and delivered
· Define the resources, policies, standards, and procedures required to deliver business commitments and operational service
· Data trend analysis linked to resource planning and future demand modelling
· Cross-collaborate with other functions to ensure that business continuity for Site Access is maintained during change processes
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