Hello, we're Starling.
We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.
We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company.
We're a bank, but better: fairer, easier to use and designed to demystify money for everyone.
We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
This is a key leadership role in the SME banking leadership team, primarily responsible for developing the SME banking product risk culture, governance, policy, controls and MI, to help ensure good outcomes for customers.
Additionally, this role also involves supporting the SME segment's financial crime and operational risk objectives.
ResponsibilitiesEnabling SME banking to execute its strategy in line with product risk appetite and demonstrate complianceEmpowering product teams to build compliant products through early involvement and combination of customer centricity with adherence to regulatory requirementsEnsuring all new product initiatives are steered through the governance structure and that we move swiftly and safelyEnsuring existing and back book product reviews are completed by 1st line product owners at the right cadence and to the requisite standardSupport the SME business in delivering good outcomes and maintaining a strong control environment - with regular documentation, calibration, review, testing and timely action completionEnsure relevant, up to date and accurate MI to measure and monitor risk and report to relevant committeesMature and embed training and development framework for product riskCollaborate with Second Line risk across the bank and Group Head of Internal Audit to create a coherent risk view.QualificationsGo-to expert on SME product risk through experience of managing it in 1st LOD environments covering Conduct Risk topics across product governance, marketing and finprom, vulnerable customers, complaints etc.Strong communication skills; a team player able to work across teams with and without direct management responsibilityStrong attention to detailExcellent verbal and written communication skillsDiplomacy and emotional intelligence to build strong professional relationships at all levelsVersatile and flexibleDeep experience working in a regulated financial institutionStrong desire to solve problems - using regulation and data to drive business decisionsAbility to analyse and interpret complex regulatory frameworks, including the interaction between multiple regulations/frameworksHands-on, resilient and adaptable to a fast moving environmentBias to action, through curiosity and collaborationBenefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day's holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care.
Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesIncentives refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingAbout Us
You may be put off applying for a role because you don't tick every box.
Forget that!
While we can't accommodate every flexible working request, we're always open to discussion.
So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.
We're on a mission to radically reshape banking – and that starts with our brilliant team.
Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace.
Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes.
Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
#J-18808-Ljbffr