Head of Product Development Location: Cumbria (Fully Remote)
Salary: Upto £75,000
Chapman Tate Recruitment is seeking an accomplished Head of Product Development to join our client, a dynamic insurance house, for a pivotal senior leadership role.
This position offers the opportunity to shape innovative and customer-focused product strategies that deliver exceptional value.
As Head of Product Development , you will take ownership of the ideation, assessment, and prioritization of the product development roadmap.
You'll lead a team dedicated to leveraging data and customer insights to innovate in a highly regulated and competitive market.
Your work will ensure that the insurance products distributed directly or through partnerships remain industry-leading, driving growth and success.
Key Responsibilities Product Strategy and Vision Define and communicate a clear product strategy in alignment with the company's goals and market trends, reporting progress to the board.
Conduct market research, competitor analysis, and customer feedback analysis to identify opportunities for differentiation and innovation in the insurance sector.
Roadmap Development Develop a detailed product roadmap with priorities, timelines, and resource allocation.
Collaborate with development and testing teams to ensure timely, cost-effective delivery of projects with measurable benefits.
Adapt the roadmap in response to changing market conditions and evolving customer and partner needs.
Product Development and Delivery Work with the commercial team to prioritize opportunities based on business value and customer impact, ensuring alignment with the company's product vision.
Identify and mitigate risks to ensure smooth and successful project delivery.
Team Leadership Build and lead a high-performing product development team focused on data-driven decision-making, UX principles, and continuous innovation.
Develop, motivate, and manage employees at all levels to maximize performance.
Cross-functional Collaboration Partner with architecture, development, marketing, and partnerships teams to foster a culture of innovation and deliver best-in-class products.
Facilitate communication and effective decision-making across teams.
Customer Focus Drive customer-centric product development by analyzing customer feedback and addressing pain points.
Ensure alignment with Consumer Duty principles and the needs of all customers, including vulnerable customers, for positive outcomes.
Performance Tracking and Optimization Leverage conversion optimization tools, data insights, and split-testing methodologies to validate ideas and implement improvements.
Champion UX principles and foster a culture of measurement and customer engagement within the team.
Role Dimensions Leadership of a team currently consisting of three direct reports, expanding to five in 2024.
Products under management are projected to generate £60 million in premium/revenue for 2024.
Person Specification Knowledge, Experience, and Qualifications Proven leadership experience with a track record of owning product roadmaps/backlogs.
Extensive background in product development and customer-facing journey optimization in regulated environments.
Experience with agile development methodologies (preferably SCRUM) and digital analytics tools (e.g., Google Analytics, Adobe).
Proficient in session recording tools (e.g., Glassbox) and skilled in running split tests.