Head Of Operations

**The Role** Sapphire is seeking a dynamic leader to transform our service delivery operations.
As Head of Operations, you'll drive day-to-day operations, collaborate with key stakeholders, and ensure our services align with business goals.
You'll play a key role in shaping Sapphire's growth and delivering top-tier cybersecurity solutions to clients.
**Key Responsibilities** - **Financial Management**: Oversee the budget and ensure KPIs are met across all delivery functions.
- **Team Leadership**: Lead teams in Pre-sales, Bid Management, and Product Management.
- **Operational Efficiency**: Optimize resources to maximize client value and revenue.
? - **Process Improvement**: Enhance service delivery processes for greater efficiency.
- **Customer Engagement**: Collect client feedback to drive service innovation.
- **Business Development**: Partner with account managers to identify new opportunities.
**What You'll Bring** - 5+ years in cybersecurity services management.
- Strong understanding of the cybersecurity landscape and risk management.
? - Proven leadership, project management, and communication skills.
? - Experience in driving product launches and business growth.
**What We Offer** - Competitive salary and benefits - Leadership development in a growing company - Collaborative, innovative work environment **Apply Now** Ready to make an impact?
Send your CV and cover letter today!
? Sapphire is an equal opportunity employer.
All qualified individuals are encouraged to a pply.