Head Of Operations And Business Development

Details of the offer

SWORD Engineering Ltd is a small, family run engineering business based in Wem, Shropshire. We are seeking an experienced Operations Manager with proven Quality, H&S, Business Development and Project Management experience. Reporting to the Managing Director, the post holder will be an experienced Operations professional and an active member of the management team. Our team is dedicated to delivering top-quality service, and we are always seeking new and creative ways to exceed our clients' expectations. At SWORD, you can implement ideas and improvements and your expertise and leadership can be applied to delivering changes and improvements, quickly and efficiently. Be empowered to make decisions, rather than only being able to raise questions that someone else decides on.
Main Duties & Responsibilities Manage entire operations of projects, ensuring delivery is efficient, on time and to a high standard. Lead and motivate workshop staff ensuring they are aware of their individual objectives, are competent to achieve them and their performances are monitored, realistically assessed and improved where appropriate. Directly responsible for the scheduling and manufacturing of jobs that are issued from our innovative design team. Managing and improving the Company's QHSE systems and encouraging a culture of excellence and compliance. Logistical responsibilities such as scheduling installations, organising employee workload, ordering materials. Sourcing and identifying potential business opportunities and collaborations. Arranging and attending meetings with clients and preparing proposals and quotes. Maintaining accurate contact records and a detailed sales pipeline using CRM software. Staying informed on developments in the waste and recycling sector. Key point of contact for external ISO certifications and lead audits. Evaluate and analyse quality issues in production and implement corrective and preventive actions, including supplier development as appropriate. Prepare risk assessments, safe working procedures and deliver toolbox talks. Prepare Method Statements for on-site projects. Provide technical guidance and support to colleagues and customers. Required Skills & Experience Quality management experience within a manufacturing/engineering industry. Knowledge of mechanical manufacturing processes - must be able to read and interpret detailed fabrication drawings. Experience in leading and managing a workshop team towards achieving an increased output of excellent quality. Driven individual who can take ideas and implement them successfully, contributing positively to the planned development and expansion of the workshops. Proven track record as a Health and Safety Professional, with experience of maintaining a safety-first culture. Performed principal contractor role, fully conversant with CDM Regulations. High level of competency and accuracy in writing and maintaining clear and professional documentation relating to integrated management systems. Project Management experience. Proven sales experience within recycling or fabrication industries. Excellent communication, negotiation and presentation skills. Proven, demonstrable and thorough knowledge of ISO Standards. NEBOSH and/or IOSH qualified. Bachelor's degree in industrial engineering, mechanical engineering, or related fields with a strong emphasis in project management. Highly proficient in all Microsoft applications. Ability to identify needs, prioritise workloads, set achievable targets, evaluate progress and to meet deadlines. Identifying employee training needs and delivering talks/inductions/briefings for QHSE disciplines. Full clean driving licence as occasional site visits will be required. This is a varied role and a great opportunity for an experienced and driven Operations Manager with sales experience. You will be responsible to lead and take control to ensure the operations across the business are of the highest standards in the means of quality, safety and customer satisfaction. The ideal candidate will be ambitious to face challenges, implement processes that enhance the operations of the business and be confident to devise and deliver strategy. You will be joining a forward-thinking company who are willing to invest in their employees through continuous professional development opportunities.
If you have the required skills and experience we encourage you to apply.
Strictly NO recruitment agencies please! Monday - Friday 8:00 - 17:00 with occasional site visits.
Job Types: Full-time, Permanent
Pay: £47,000.00-£55,000.00 per year
Benefits:
Company pension On-site parking Schedule:
Day shift Monday to Friday Experience:
Quality management: 5 years (preferred) Operations management: 5 years (preferred) Business development: 3 years (preferred) Project Management: 3 years (preferred) Work Location: In person
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Nominal Salary: To be agreed

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