Home / Roles / Head of Museum Service | Gunnersbury Museum and Park Development Trust
Head of Museum ServiceAs our new Head of Museum Service, you will ensure we continue to serve our vibrant and diverse community!
Location: Gunnersbury Park Museum, LondonWho we are.Gunnersbury Museum & Park Development Trust exists to provide community benefit including the advancement of education and promotion of social welfare by the effective management, conservation and interpretation of the Gunnersbury Park Museum collections.
As the Head of Museum Service, you will play a key role in planning and delivering high-quality, accessible museum services that meet the needs of the vibrant and diverse Ealing and Hounslow boroughs.
About the role.With this breadth of our community in mind, the Head of Museum Service is responsible for developing and implementing the Gunnersbury Museum Service's Forward Plan, which focuses on community participation, exhibitions, and audience engagement.
The aim is to achieve measurable outcomes that advance education and encourage underrepresented groups to participate in museum services and events, which are also key to sustaining the organisation's prestigious NPO status.
The Head of Museum Service oversees the integration of digital technologies to enhance the management, care, and public access to Gunnersbury's collections and heritage assets. Working closely with the Senior Curator, you will ensure the highest standards in conservation, management, and interpretation of the museum collection and update relevant policies and emergency plans.
Managing and supporting the Formal Learning Manager to deliver educational programmes, and the Community Programmes Officer to foster partnerships that strengthen community engagement, you will collaborate with the fundraising team to secure grant funding and sponsorship opportunities. Ensuring compliance with national standards, such as ACE Accreditation, is also a key responsibility.
Internally, the Head of Museum Service will build strong relationships with senior colleagues to support the overall management of the Museum and Park, ensuring Gunnersbury is well maintained and operates efficiently.
You will lead the curatorial team in procuring and managing external consultants and contractors to uphold high collection management standards and establish a robust system for impact assessment and key performance indicators (KPIs), culminating in an annual Impact Report for the museum service.
Externally, this role is central to developing strategic partnerships at regional and national levels to expand the museum's reach and impact. As Head of Museum Service, you will closely collaborate with the Head of Estates and Major Projects to ensure a safe and high-quality visitor experience throughout the various exhibits and collections. Working with marketing and communications teams, you will work to engage priority audiences and build strong relationships with stakeholders through consultations and events.
In terms of general management, the Head of Museum Service is accountable for effectively managing budgets and pursuing income generation through grants and participatory programmes. You will oversee the museum's curatorial, marketing, communications, and community engagement functions, run team meetings, conduct professional development reviews, and motivate staff and volunteers.
Well-networked and connected, you will take pride in staying updated on best practices in the heritage sector, driving quality improvements to enhance visitor and participant experiences.
Benefits:25 days holiday entitlement + bank holidaysHybrid working, flexible-workingDiscount in Museum GiftshopDiscount at Leisure CentreSeasonal organic vegetables from the community gardenOffice situated in a beautiful grade II* listed building in a heritage parkAll our salaried staff are invited to join Simply Health, paid for by the organisationFor further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:
If you would like to know more about this role please contact Clare Chesworth.
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