As the Head of Subject, you will provide technical assessment expertise within the Assessment division, as well as across UK Schools and Pearson UK as appropriate, while ensuring the strategic, timely, cost effective and error free delivery of high stakes UK and international qualifications.
KEY ACCOUNTABLITIESBeing accountable for the delivery of a group of high stakes qualifications to time, quality and budget.Ensuring delivery team adhere to all regulatory and internal procedures at all times.Actively manage risks and issues, including contingency plans.Manage the deployment of resources within the team to mitigate risks or achieve delivery priorities.Collaborate with key stakeholders and strategic partners to develop robust delivery plans.Ensuring delivery team meet or exceed all deadlines within the business calendar, establishing a reputation for always delivering on time.Partner with the content team in evaluating and approving the quality and content of assessment instruments within area of responsibility, ensuring all assessment instruments are valid, accurate, accessible, inclusive and can withstand public scrutiny.Being accountable for maintaining standards for all qualifications within area of responsibility, including delivering secure grade boundaries that can withstand internal and external scrutiny.Customer ExpertiseBeing an expert in knowing, servicing and retaining our customers by developing a deep understanding of qualifications within area of responsibility, our customers and the markets in which we operate.Developing effective relationships with stakeholders across UK Schools to identify and solve customer problems for qualifications within area of responsibility.Being the voice of the customer in decisions relating to assessment instruments and qualifications within area of responsibility.Being accountable to customers through delivering the measures outlined in the Customer Pledge for Assessment, including ensuring delivery team executes first-class customer service within Pearson UK service level agreements.Leadership & People ManagementBe recognised as a leader within Assessment, as well as across UK Schools, and deliver best in class line management experience.Be accountable for ensuring direct reports have effective training and development opportunities to enable them to succeed, including creating opportunities for high performance as well as actively managing and supporting poor performance.Being a positive advocate for Assessment within the division, as well as across UK Schools, modelling Pearson behaviours and leading by example.Actively contribute to, and deliver, the UK Schools people strategy, driving people initiatives within Assessment as appropriate.Accountable for identifying and developing talent within Assessment, including recruitment and retention.Be responsible for managing processes and teams based in different locations as appropriate.Technical Assessment ExpertiseBeing the assessment expert for area of responsibility and continually developing expertise in light of changes to the education landscape.Represent the Assessment division as a technical assessment expert for area of responsibility, advising teams across UK Schools on assessment issues and influencing future changes to qualifications and regulatory landscape as a thought leader.Owning personal development in relation to building technical assessment expertise, including identifying training and development needs and opportunities, and being responsible for continuous professional development of self and team.Quality Assurance & ImprovementsBe accountable for the integrity by which assessment processes are devised, followed, reviewed and amended, including driving improvements in the methodology for assuring quality of our processes and assessment instruments.Be accountable for the accuracy of results and assessment materials for area of responsibility, including monitoring, managing and taking appropriate action to improve the quality of marking and confidence in results.Be able to articulate the quality assurance and improvement programme, including owning and delivering the assessment monitoring actions, for area of responsibility.Cost ManagementBe accountable for a delivery budget, including providing focus on and visibility of budget planning, management and tracking - visibility that enables efficiency driving.Take responsibility for ensuring the delivery budget includes all areas of expenditure, is cost effective and is achievable.Drive cost efficiencies within area of responsibility and across the Assessment division as appropriate by scrutinizing ways of working and providing appropriate challenge.Strategic RelationshipsBuild an Assessment Associate population for the future by developing strategic relationships with education experts.Evaluate the success of the Assessment Associate population for area of responsibility and be accountable for the structure and make up of the teams, as well as identifying and nurturing talent, to ensure the delivery of our qualifications to time, quality and budget.Develop and utilise strategic relationships across the UK Schools and Pearson UK business.Be directly accountable to matrix managers within Assessment in addition to the Head of Assessment.DataMake strategic use of management information (MI) and reporting, providing visibility, driving improvement, and building confidence and trust in Assessment.Maximise the use of our marking technology to provide deep insight into how our assessment instruments perform and develop this into straightforward, informative messages for stakeholders, including by producing reports following delivery of examination series.Be accountable for reporting accurate and timely data and information to the Assessment management team and wider business, escalating issues (with proposed solutions) as appropriate.Experience:Assessment experience and technical expertise.Proven ability to lead and collaborate in virtual teams.Appreciation of customer insight and commitment to delivering exceptional customer experience.Experience coordinating resources, tasks, managing deadlines and status reporting.Strong team building capability and outcomes-oriented approach.Strong strategic thinking and decision-making skills.Responds confidently and resolves all conflicts positively.High level of data literacy and digital proficiency.CompetencyBuilding a Successful TeamCommunicationCustomer FocusDecision MakingDeveloping OthersPlanning and OrganizingQuality OrientationStrategic Decision MakingTechnical/Professional Knowledge and SkillThis role requires commuting to one of our offices in London, Manchester, or Hellaby at least once a week. 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